The UPS Store

Most Recent Comments

• January 2026 by Mike Price
  This Store has incredible service but do they have boxes and tape you can buy to package your item?
• July 2025 by SCF LGBTQ
  Convenient location and friendly staff.
• June 2025 by Doug Kerfoot
  Speedy and efficient service
• April 2025 by Curtis Rider
  Rude. Incompetent. Unhelpful.
  
  If you're going to be rude... At least know SOMETHING and be helpful.
  
  If you work here and don't know anything... Be polite.
  
  But being rude and incompetent is just crazy.
  
  SOLUTION: AMAZON NEEDS TO HANDLE THEIR OWN RETURNS!!! Their partnership with UPS isn't working out. UPS can't help you and good luck finding a way to contact Amazon. SMH!
  
  I came to this location after leaving the location on Estrella. The man at Estrella was unhelpful but polite. The girl here was unhelpful and rude.
• April 2025 by Pam Coyne
  Very convenient and always quick and efficient
• March 2025 by Carissa Terry
  I continually receive helpful, professional and friendly service at this location. Thank you!!
• March 2025 by Deb Mansfield
  Fast, friendly, efficient!
• February 2025 by Blanche6708
  I have shipped 3 shipments with this store. All of them unfortunately lost. Take your business elsewhere if you want to make sure it gets delivered.
• February 2025 by Jaye Weber
  Love the staff here! Friendly and always ready to help💕
• February 2025 by linjie liao
  Grateful Customer Review for UPS Team
  I recently made a mistake when returning packages, accidentally swapping the labels between two items—one meant for UPS and the other for Amazon. Without realizing my error, I rushed to deliver them. It wasn't until I got home that I noticed the mix-up and panicked. I hurried back to the UPS store, hoping they could help.
  Honestly, before I went back to search for the mislabeled package, I had already assumed there might be no way to get it back.
  To my relief, the entire UPS team went above and beyond to assist me. The carrier driver, Joel, was incredibly kind and thorough. When I explained my situation, he reassured me with a friendly and comforting, “Don’t worry, we will find the package for you.” Despite the truck being full of packages, Joel patiently removed every single box to search for the mislabeled package and then reloaded them afterward. His dedication and positive attitude were truly remarkable.
  The store workers, Meenu and Natalie, were very friendly and equally supportive. They helped checking the label numbers, verified every detail, and worked diligently to assist me. Thanks to their combined efforts, Joel ultimately managed to locate my package!
  I am so grateful for their patience, dedication, and willingness to go the extra mile to help me. Their professionalism and kindness turned a stressful situation into a heartwarming reminder of how much good customer service matters. Thank you to the amazing team at the UPS store—I truly appreciate all that you did!
• January 2025 by Hilary Dooley
  I went in to have something shipped. Alexis at the counter was very friendly and knowledgeable. Her smile made my day!
• January 2025 by Navneet Arora
  I visited the store to ship some documents. Meenu was very helpful in getting it done. I noticed that she was very kind to the customers
• January 2025 by Suzanne Damm O'Donnell
  Alexis was very professional and knowledgeable. I’ll be sure to return to this location. 😀
• January 2025 by jesus yanez
  Alexis was great in handling my packages, very respectful and quick in what she was doing!
• December 2024 by Jessica Starks
  The cashier, Alexis was extremely helpful. I was shipping a parcel home. I do not get mail at home & was trying to ship to my P.O. Box. Alexis saved me about 50% by suggesting that I ship to my physical address. I really appreciated her help. Plus we had a great conversation about how UPS is so much better than Fed- Ex!