The United States Postal Service (USPS) at 875 S Estrella Pkwy offers a range of services to meet community needs, providing essential mail and package delivery to every address in the country. Customers have reported great service, with employees like Yvonne, Amber, Pam, and Lorenzo receiving praise for their helpfulness and dedication. However, some challenges exist, such as limited parking space, which can be difficult for customers, especially during busy hours. Additionally, there have been concerns regarding passport services. Customers have noted that the advertised walk-in hours are misleading, with only ten appointments available on a first-come, first-served basis. This has led some to wait in the lobby for hours, with recommendations for arriving very early to secure a spot. Despite these issues, the overall sentiment towards USPS is positive, with many customers expressing appreciation for the diligent efforts of the staff. USPS is also actively recruiting for various positions, emphasizing its commitment to serving the community effectively.
This place needs a parking lot expansion...like stat!! Other than that MAJOR ISSUE; we've never had any gripes about the service 🤷♀️
February 2025
Service is OK, but the Parking Sucks at this location because of ongoing construction. All the employees park in the customer parking lot, leaving nowhere for customers to park. I parked at the recreation center and walked
January 2025
Yvonne was super patient and helpful. Great customer service.
