Victra is a Verizon Authorized Retailer located in Goodyear, AZ, dedicated to providing the best experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers have praised the staff for their professionalism and exceptional customer service. Juan and Dion received specific commendations for their patience and helpfulness, ensuring customers felt valued and supported, even close to closing time. Dion was noted for his knowledge and ability to assist with phone issues, although some customers expressed a desire for better alignment between their needs and the products suggested. Tristan was also highlighted for his friendly demeanor and ability to secure a cheaper monthly bill while clearly explaining the process. Overall, customers have reported a high level of satisfaction and a willingness to return due to the friendly, knowledgeable staff and their commitment to meeting customer needs.
BIG Shout out to Deion! Phone was locked out due to an Android work profile issue and he helped get me back in ASAP. Excellent, personable, and knowledgeable customer service.
Thank you!
June 2026
Staff very informative, great customer service, I was very pleased leaving, id recommend this store location 10/10!!!!
June 2026
I was there 3 hours but that was not Juan’s fault. It was a problem inside the Verizon it self! Juan had a lot of patience!!
