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October 2022 by Kyriel M.
Update your store hours. Says you're open until 9 but I get here at 615 and I'm not allowed in. Also, this was the last night of the sale and I wanted to save on shipping. I'm pissed that I could've ordered them knowing the store closes at 6.
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September 2022 by Lydia L.
I drove from buckeye at 8:17pm on a Thursday just to find out they closed early and online it shows they are open until 9pm. I called and told the lady that I was outside and I traveled far and she did not show any empathy. There was people still shopping inside the store. Plenty of other people tried to open the door and it was locked. So don't go to this store after 8pm. I wish I could change the hours in the hospital I work and close at a certain time that I want not one that is published.
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March 2022 by Janelle F.
Probably one of the best locations I've been in customer service wise; great explanation of current sales, greeting and willingness to help. I came in today with coupons in hand ready to go crazy on their hand soap sale. I also had a free item with certain $ purchase...mission accepted. I found 6 soaps for $27 as well as hand sanitizers, room spray and my free hand lotion. Store is very clean and well organized. Checkout was fast and easy as well.
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May 2021 by Susie L.
To the person below who spoke about civil liberties. Wear your god damn mask. Ignorance. Don't be a douche and wear a mask. It's not about you. The world doesn't revolve around you. No one is violating your rights. Dear god get an education. The location is awesome and the service and people working there are always nice and helpful. Only douchebags like you write reviews like this.
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March 2021 by Loren W.
This corporation doesn't comply with ADA and people with disabilities. The employees are rude and do not care about the physical well being or civil liberties of their customers.
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August 2020 by Ashley Z.
I love this location. The associates are so friendly and helpful everytime I come in and a few have even taken to learn my name which makes the experience that much more personal.
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June 2020 by La B.
I seriously love this Bath and Body location now and had the absolute BEST shopping experience there recently. We all know with COVID, shopping can be a less than an enjoyable experience. However, this was definitely NOT the case. The staff was helpful to my mom and I in finding the scents we were looking for and even steered us toward some items that were on sale and also fit our scent preference. They went out of their way to locate a particular fragrance we were looking for and were patient, understanding, friendly and extremely helpful. Timony (pardon the potential misspelling) was super helpful at checkout, letting me know that a couple of items were buy two get one free and was patient while I ran back to grab another. In a world where it seems like true customer service has vanished and is no more than a distant memory I truly appreciate the Bath and Body works team at the Goodyear location.
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February 2020 by Danielle S.
In search for a car freshener and the gal working up front notices I had an eye for the turtle one and showed me all of the other products with turtles! Super sweet, felt like I was talking to a friend! 4 stars because the store is a bit crowded with product- wish I had a little more wiggle room.
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December 2019 by Kim P.
The only reason this store gets one star is because then I can write the review. My husband went in there looking for something they have sold in the past for my Christmas present and I can't believe the way the sales lady treated him. She was condescending and rude and after that he continued to shop and not a single other sales associate offered him assistance. I will never shop in this store again.
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December 2019 by Paige G.
This store has its ups and downs with me. Sometimes the staff is friendly and helpful, others I don't even exist. Usually not greeted or asked if I need help. Other people get greeted and helped while I don't. If the staff was friendlier and was willing to help maybe I'd be more inclined to come back.
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December 2019 by CLJX3 A
LOVE the staff here sooo much! They are so friendly and even remember my MUST HAVE smells each time I am in! Dee is a doll- I never listen to suggestive selling usually but I listen to her! And am usually happy I did when I get home!
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December 2019 by Chris G.
I always love to shop here since it's close by and I have to say all the employees at this location are always so helpful and nice. If there is ever something your looking for they seem to know where it is and always willing to help. Also this location is always clean and has sales at all time. Definitely a nice place to stop by even if you don't want to buy Anyang and just sample and smell products.
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November 2019 by Tamy T.
I went to get a set of things for my special guest and luckily everything was 3+3, girls there were so helpful and my guest loved all I got for them, I'm so happy
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November 2019 by Nathalie P.
I was treated unfairly. She failed to wrap my glass fragrance refills and one broke as i got in the car
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September 2019 by David
Very nice ðŸ‘. Well stocked and clean store.
