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January 2024 by Christopher Nicholson
I brought in my Chevy Suburban for transmission work, and less than two years later that transmission is broken once again. I believe they have another group do transmission on their behalf. They repaired it once, and it was back in the shop a week later because it wasn’t shifting properly; they had in the shop again and got it up and running, but now, we live out of state, and the transmission is broken once again. I have had other good experiences with this shop, but this is definitely a 1-star review for this service work
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January 2024 by Jessica Dial
Great customer service even when they had nothing to financially gain from us. Long story short, we bought a lemon and live out of state. We decided to salvage the loss but had to leave the car in their lot until the title arrived. They were so patient when they didn’t have to be. If I lived in the area they’d have my business for sure.
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January 2024 by Sasha Lux
Great company. They always provide quality service and they have the upmost integrity. They saved us from being screwed out of 2300 dollars from another dishonest mechanic. Ever since then, this has been our go-to mechanic shop. Thank you for your business as always guys.
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December 2023 by Paul Herrmann
Their staff is amazing! Brought my 14 year old truck in for routine service knowing it probably needed other repairs. Within hours, they discovered parts in need of replacement and completed the repairs in a day! Very honest and capable staff!
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December 2023 by Lucas Ross
I usually don't write reviews, but I was very pleased with the level of professionalism and respect at this business. Very clean shop with a good heritage and quality craftsmen. Located right on Estrella close to home where we all drive past every day.
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December 2023 by Kelly Gibson
Wilhelm continues to do a great job servicing my vehicle. I highly recommend them. They have been so good to me since I moved to Arizona 2 1/2 years ago!Services: Tire rotations
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December 2023 by Ron Lindsey
I've used Wilhelm in the past and had satisfactory service. This last time, they neglected to perform two of the services I requested. They didn't charge me for it, but now I have to take the vehicle in again.
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December 2023 by Joe Cartier
After 2hours and 45 minutes I was able to leave Wilhelm with an oil change, tire rotation and a $119.49 air filter replacement. My total bill was $148.88. This was AFTER a "50%discount for the oil change and a 10% discount for the air filter. Is it me or is this an outrageous amount for the service and the time it took for it?Services: Tire rotations
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November 2023 by Gavin Grosh
Was able to call in the morning on a Saturday and Alex was very helpful in getting me a quote on a tire and fitting me in after I got off work in the afternoon to get the tire replaced. The time saved was invaluable!Service: Tires
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November 2023 by Tina Lee
This place is amazing! I've been here several times in the past and stopped coming here. I don't know why? They are friendly, courteous, and knowledgeable, fast and the price is way cheaper than a lot of other places I've been too! They have me as a customer for life. Tina Lee
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October 2023 by Evan Wilson
Great customer service. I ended up doing the work myself but these guys showed me the issue and helped me plan the solution. They were a big help and I saved about a 1000$ because they told me the truth.
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October 2023 by Steve Hodges
Adam, Max, and all the guys at Wilhelm are the best!! Highly recommend them for any of your auto repair needs! They take such great care of our vehicles, and are the nicest guys. Honest and reliable! We appreciate you guys!Service: Oil change
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October 2023 by Angelina D.
Professional, communicative, good value. They kept our vehicle for a whole day to run test on it and see what was needed. They kept it for 7hrs the following week to get work done. They did offer a car service to and from the shop which I was grateful for.They found any applicable discounts and gladly offered them. Veteran discount
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October 2023 by Heidi B.
I cannot say enough about the guys & this business!! They are always willing to help me when things go wrong with my car!! I call & they get me in ASAP. I am on a fixed income & they are so affordable. My sister has had her car taken care of there many times & the experience has always been a great one!! I would highly recommend taking your business to the Wilhelm crew in Estrella. You will not be sorry
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September 2023 by Suzanne Giles
The Guys are very nice, car seems to be working alright. They gave me a giant list of extra stuff they say my car needs done, which is concerning, since some of the stuff just got do e only a few months ago.As a wo.an, I have my skeptical moments with Auto mechanics, so it was great that these guys take photos and show you what is going on, instead of just giving you a bunch of randomness and making it sound scary.Prices are so-so, everything is a little expensive now, but overall these guys were effective, professional, efficient, and kind... so I would recommend them easily.Services: Tire rotations
