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January 2024 by Kathleen Brady
The tailor replaced zippers for me and had the items ready on time. I was very happy with the service. I will use them again.
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July 2022 by Larry J.
73 dollars for 25 lbs of wash and dry. Told it would be ready Monday for a Thursday 1230pm drop off. All pants and shirts folded put in plastic zipper bag socks not folded shoved in bag as was under garments. I have eash and dry done as I work all over the US. SEATTLE, Chicago, New York Atlanta, Charlottesville, Jacksonville yo name a few normally 40 to 45 for a 25 lbs drop off. Most hang the shirts. All are folded and wrapped then back in cloth bag I bring them in. So buyer beware
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June 2022 by Sharon Strungis
Had two A Line skirts hemmed and the cost was 15.00 each. That was fine. Brought in a third skirt exactly the same as first two (different color) and was charged 32.00. I called and spoke to "Carol" who proceeded to give weak excuses, eg. everything has gone up..that's the way the world is and so on.. Really? I say it is price gouging, it should have been verbalized when the item was dropped off that prices have increased more than double.
Poor business model...
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March 2021 by Margarita Cordova
This is no longer Bill's Tailor & Laundry.It is now A & E Cleaner's and Tailor. The staff here are super friendly and fabulous! They always do extraordinary work!
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March 2020 by S. Michael Pellacore
What a waste of time and money! Bill is a rude & hostile individual. Does poor work and doesn't care about customer service. Blanket had a stain he said couldn't be removed and he wouldn't try. Total Waste of Time and Money, two of the things I need the most. (Took blanket to another cleaners and it came back in perfect condition.)
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March 2020 by Sondra Blair-Bond
We took our feather comforter in to be dry cleaned. It came back flat and no feathers in some of the baffles. Called owner who took no responsibility and actually told me to take it to Sparkle! Wow! Don’t expect ANY customer service here! I wish I had read Paige McFarland’s review before I took my comforter there!
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March 2019 by Bill Sims
Love their alteration service, great service, speedy,very professional service, after losing 56 lbs had to adjust my suits, pants, and some of my western shirts, very reasonable prices,also take my new pants their to adjust the pants leg length. Highly recommend.
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March 2019 by b. boopers
Bill's Upholsterer covered 4 cornices for us and did a Spectacular job!! We are Extremely pleased!! They look just how we had imagined and planned. Absolutely Beautiful...I wish I could post a picture...anyone would agree! Thank You for a Great job!!
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March 2018 by Paige Macfarland
don't bother to give this place your business. The owner is a hostile, rude and defensive individual. Just picked up a 96 inch silk drapery panel from pottery barn that I took to Bills because we splashed some coffee on it .picked it up yesterday, took it home, unwrapped it, saw something disturbing...wrinkled and poorly pressed but when I hung it back up, low and behold...8 inches shorter Than how it started out! Got the pictures to prove it. My elderly mother took the curtain panel over to his store today along with the pottery barn invoice and the pictures I took and printed out of the shrinkage. He refuse to look at the pictures , nor the curtain, or invoice. My mother asked him if he has insurance for this sort of thing, he said "NO"! She insisted he must have insurance and he insisted he did not. Has anyone ever heard of a business owner not having ins? This guy is moody and inconsiderate of his clientele. I say stay away. P.s.: we gave him a lot of business prior to this. He has no respect for his customers. Worse even, he took advantage of an 88 yr. old woman. Not cool.??S
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March 2017 by Allen H.
Only one star because this location is no longer open. I suggest you visit their shop in the Continental Shopping Plaza, 250 W Continental Rd # 510, Green Valley, AZ 85622. Good pricing and friendly customer service at that location.
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November 2015 by Rob J.
Outstanding service and quality. The fact that it's the ONLY place between Green Valley and Sahuarita that accomplishes 24 hour service, they do an amazing job. The clothes all come back smelling clean and also appropriately service Military uniforms. Love this place!! They also have a dedicated car parking spot for quick drop offs out front. Unfortunately many other shoppers for other stores abuse this dedicated spot.
