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December 2023 by Carol
I always have a good experience when I have my eyes checked. The staff is always friendly and they know what they are doing. Dr. Hartzell is great. I trust him.
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December 2023 by L. Antonio Gtz.
Very goot customer service, excellent facility and bilingual English/Spanish attention, only improvement is: the timing for eyeglass turnaround, it seems still to long for todays life stile (10 b.days)...If I may recommend -with best intention- it would be good a review of the processing flow on your prescriptions so you may find opportunities for reduce turnaround time at least by half on first following year.
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November 2023 by Anabel Cano
I have had nothing but good experience at the office. From the front staff all the way to the Dr. Hartzell. I have been going here for anout 5 years and recently just took my 2 kids and they are great with them as well. Thank you for all your attention.
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November 2023 by Mattie White
My appointments always go smoothly. The staff is very courteous and my doctor is very attentive.
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November 2023 by Dee Ruger
The office staff are always very professional and helpful. Dr. Hartzell is very kind, professional and answers all questions thoroughly. I highly recommend them.
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November 2023 by Cherie Lust-robinson
Very professional and thorough. A good experience as far as eye appointments go. And reasonable cost of you don't have insurance.
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November 2023 by Aleeta Jones
Very professional and friendly staff.Also the Doctor answered all my questions.Will definitely go back.
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November 2023 by John Underdahl
Always pleasant. Don't care for the new kiosk check in though
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November 2023 by Jay Tayrien
Very professional Doctor and all the staff. Have been going there for 10 years.
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October 2023 by Nancy Dudney
The staff is extremely knowledgeable and kind. Dr Hartzell is exactly who I know I can trust with my vision . Dr, Diaz is also knowledgeable, thorough and capable. Combined they are the go to team for vision issues.
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October 2023 by Thomas Wortman
Except for waiting 35 minutes everything was great extremely professional staff & Dr.s. Very pleased!!
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October 2023 by Michael Aarons
Staff is always great, but the waiting time was waaaaaayyyy too long.
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September 2023 by Preston Jones
The women I spoke to on the phone today was very rude. I would not recommend this place to anyone.
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January 2023 by Eleanor Johnson
I was very impressed with their office. They had a lot of tests for my eyes which I had not experienced with another eye doctor. Next I will be seeing the surgeon to discuss my cataract surgery. I have also received videos and information online which is very informative.
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January 2023 by Robert McDonald
First of all we waited 40 minutes for my husbands annual appointment. Then afterward they wanted $52 to hand over the prescription that our UH didn’t cover. I told them we never had to pay that before, and it was handed to me on all my appointments & also two months ago, so why are they charging the out of pocket fee? No answer.There was a hand written note that there will be a $52 refraction fee. We didn’t know what that meant.. The sign wasn’t there for my appointment two months before.Now to me that is extortion. The $52 isn’t going toward new glasses, just an out of pocket fee. Charging these poor senior citizens on a low fixed income $52 to get the results of what they were just tested for! Our insurance is paying the charges and you are charging us $52 for the results?What a horrible business practice.When a doctor hands you a prescription he doesn’t ask for $52!I intend to voice my displeasure online to all 2,200 residents of the Green Valley community.
