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November 2023 by Cindy D.
Today I visited the Desert Eye in Green Valley for my post op cataract consultation. I commend Dr. Felix for her professionalism and courteousness. And I am happy with my post op cataract surgery.However, I am deeply disappointed in the front desk. I have been a desert eye patient for many years. But lately when I approach the desk they do not greet you and I end up asking may I approach the desk. It would be nice to be greeted and to be felt welcomed. Today I arrived 40 minutes before my appt and I asked if I could be seen by by 9:30. Their reaction was very aggravating. I don't know the two ladies names but they looked at me incredulously. "LADY YOUR APPT ISN'T TILL 9:30. AND they BOTH LOOKED AT ME LIKE i WAS CRAZY for even asking. I left so upset I don't even want to attend my 2nd post-op next Fri. Is it too much to ask to be greeted and treated with kindness and some understanding?
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September 2023 by Jodi G.
This was my first appointment, and not a routine one. I recently moved to the area and experienced some discomfort in my right eye. The staff I spoke with on the phone when calling in to be seen and in the office were all very friendly and efficient. I saw Dr Marra for the examination and I was given excellent care. He was friendly, professional and knowledgeable. He took the time to explain what was happening. It's hard changing practitioners when you move, but this experience made it easier.
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May 2023 by Chris C.
I went to Desert Eye Associates for Posterior Vitreous Detachment, without an appointment, they saw me and checked out my situation. The situation turned out to be a "normal" aging issue that, while quite dramatic to me, is actually typically benign. Anyway, the staff and Doctor were wonderfully nice despite my lack of an appointment. I recommend them very highly.
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April 2023 by Tracey R.
After moving to Green Valley less than a year ago, I had not yet found an eye doctor. I recently began having some pretty severe problems with my eyes caused by allergies. I called Desert Eye Associates to see if I could get an appointment. My call was answered by an automated system so I left a detailed message requesting a call back. I NEVER had anyone return my call. Very disappointing and unprofessional.
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April 2023 by Billie Lasby
I had to reschedule at last minute and they got me in same day, later in the afternoon. Very professional and courteous.
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March 2023 by Linda Merrell Patterson
I highly recommend Dr. Karl Rosen and his wonderful Team of Professionals at Desert Eye Associates in Green Valley, AZ! Dr. Rosen is kind, highly skilled, knowledgeable, efficient. He did such a good job of educating me about my eye, I had no questions. Dr. Rosen's Front Office Team, Christa, Alex, Vanessa & Margaret greeted me warmly & managed documents & Insurance & scheduling with accuracy & proficiency. His Clinical Assistants are wonderful; Jennifer is refreshingly funny & thoughtful to ensure my comfort & Manuel is bright, attentive to learn & gracious.I am also grateful for Dr. Rosen's Medical Assistant, Valerie, who is trained & skilled in gathering precise eye measurements for Dr. Rosen to confirm & he determines the correct size of the New Lens Implant necessary for my eye surgery at Camp Lowell Surgery Center. Valerie also scheduled 24-hour Post-Op & one month follow-up appointments.I feel valued as a patient & I trust Dr. Rosen & Staff to take good care of my vision health.
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February 2023 by L will
I came to my appointment has been waiting for a hour. I asked front desk the doctor wasn’t there. Not responsible at all, not even bothered to inform the patient.
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February 2023 by Carmena V
Dr Phau is the best - he is thorough and precise. Both my husband and I are his patient. His staff are all pleasant as well.
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January 2023 by Cindy Meekin
These are wonderful caring people. From the checking in process to the in room techs and then Dr. Marra - all were extremely professional. I never felt rushed and all my questions answered. I highly recommend Desert Eye Optical!!!
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January 2023 by Marilyn Forstot
Dr. Felix and her colleagues treated me with kindness, courtesy, caring and professionalism during my recent illness. I can’t rave enough about them.
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January 2023 by Robert Delelio
Dr. Rosen and his associates are top notch. Friendly, informative, and of course, very professional. Their services were timely, accurate, and thorough. Yeah buddy!R. Delelio
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January 2023 by Yolanda Rangel
Very professional and make me feel very comfortable to complete my cataract surgery.Thank you very much.Dr. Marra and staff.
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January 2023 by L C
EDIT: I NO LONGER BELIEVE ANYTHING I WROTE BELOW OTHER THAN DR. PHAU IS A GREAT GUY.Go to Vista Eye CareDr. Phau and Dr. Felix-Tacorante are wonderful, talented physicians. In an emergency, I can always get in to see the former if the latter is not available. I firmly believe it's the best place for serious eye care in Green Valley. They will not hesitate to refer to retinal specialists should that be necessary. They take eye care seriously.
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January 2023 by Charles Farley
I am thankful that Dr Rosen agreed to see me with only about 24 hrs notice! He was very professional and knowledgeable.
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January 2023 by Gene Komaromi
I received a services that were both professional and caring from both Dr. Rosen and his staff. This was my first visit and I will continue to visit in the future.
