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March 2024 by Will F.
These guys are great. There is always a great atmosphere and supporting small local business is always the way to go. Thank you GV Bike Hub
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October 2023 by Daniel Carman
Not good customer service. Asked what was wrong with the tube and they said I don’t know, we just put a new tube in. And then handed me the receipt, pointed to my bike and left. No offer to even hold the door. Would not go back.
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September 2023 by Rob K.
For great cycling information & current bike trends you can't beat the owner/manager/technician-Robb. He is very well versed in the sport & hobby of riding bikes. A well stocked repair shop & cycling inventory of new equipment to choose from. Always, the best bike shop in Green Valley. Give him a try, you won't regret it.
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July 2023 by David Wolf
Rob and Tiffany are an excellent local resource for bike sales and support. They gave me great advice in choosing the proper e-bike for my circumstances. And assembled a new one in my size so that I could test ride it.After purchase, I brought the bike in for several minor adjustments. They were very helpful and responsive to my requests; willing to coordinate the date so that it would be in the shop for the least amount of time.I love having a local bike shop that I can trust only 4 miles away from home.Let's give them lots of our business!!!
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March 2023 by Natalie Bundy
Went into purchase a new saddle and look at bikes. The owners were helpful and extremely knowledgeable about their bikes.
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February 2023 by Bod Bobby
Very unfriendly bike shop. And that’s an understatement. Wish I had read the reviews before wasting time at this store.maybe local to people in green valley but it’s worth driving 20min up north for better customer service and a bike shop that actually works on all bikes. And knows how to work on bikes!
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February 2023 by Dave McConachy
I’m visiting from Canada and looked up Bike Hub when my mountain bike began slipping gears when climbing on my last ride. My bike shop back home had tuned my bike up two weeks ago and added a new chain. They neglected to change out the rear cassette which had worn badly causing the gear slip. Rob patiently explained the why’s and how comes, replaced the worn cassette, cleaned the packing lube on the new chain, and added sealant to my tubeless tires - all crucial things that needed to be done. Rob and Tiffany understand excellent customer service - I highly recommend Bike Hub for all your bike needs from sales to service.
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February 2023 by Nathan
Is Zero stars an option? The bike store options are limited in Green Valley but it's worth the extra drive to Tucson where you can work with real professionals who treat customers with respect. This establishment is comprised of joyless individuals who admit that they completed your repairs incorrectly and then decide to charge you full price anyways. Take your business to a real bike shop to avoid the headache and buyer's remorse.
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January 2023 by Nathan E.
Is Zero stars an option? The bike store options are limited in Green Valley but it's worth the extra drive to Tucson where you can work with real professionals who treat customers with respect. This establishment is comprised of joyless individuals who admit that they completed your repairs incorrectly and then decide to charge you full price anyways. Take your business to a real bike shop to avoid the headache and buyer's remorse.
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October 2022 by Katina B.
While visiting my grandparents in Sahuarita, and after riding the Western Desert Trails where I lost my back brake pressure completely halfway through the ride, we dropped the bike off at Bike Hub expecting to be lucky if they were able to get to it before we had to leave town to head back home (7 days later). Bike Hub was able to bleed the brakes for me within 48 hours. They also provided recommendations for other MTB trails in the area.
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September 2022 by David Peligroso
I took my Giant city bike to Bike Hub for a long needed tune-up. Rob told me that I ride it too hard, which will shorten the life of some of the components. He had to replace more than I thought he would, and since it was a slow decline, I really didn't notice how bad it was until I rode it for the first time after the repairs were done. My bike rides AWESOME now! Better than I actually remember it ever riding, even new. The shifts are positive and engage perfectly. The noise is gone. It rides quiet and true, everything now works as it should and maybe it's my imagination but it seems to ride easier. I'm still going to ride this thing hard, but my tune-up visits will likely be more frequent now.
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July 2022 by Rick Hogan
Rob and Tiffany have always been more then helpful. We have purchased 4 high end bikes from them and they have always taken care of us. I could not ask for more.
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April 2022 by Hunt Blatz
Nice local bike shop. Sells Specialized. I stopped in to have an inner tube replaced. Bike Hub did a nice job and it had most anything you might need, bike-wise.
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July 2021 by Ken Taylor
Refused to work on my bike because it was purchased direct from the manufacturer although they had repaired a flat for me a few weeks before and asked what bike it was from then. If bicycle shops are anything like motorcycle shops they make their money from service, not sales. Lots of rave reviews which is why I went there to begin with but I guess I'm not welcome.......Response. I vilified no one, just stated a fact. My bike is a 1 1/2 years old and has been serviced regularly by a professional shop in Redmond Oregon so there is no issue with poor initial setup. You wouldn't know that since you didn't ask, just assumed.
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June 2021 by Christine Stapley
Purchased my bike from Bike Hub. In my opinion they are the best! I will only take my bike there for servicing. Definitely 5 stars for Rob and Tiffany, the owners.
