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October 2023 by Joel Luna
JM’s is the first shop I have gone to in the Green Valley/Sahuarita area. They took care of our Land Rover which has been a headache. The team is skilled and efficient. They are fair with their pricing, which didn't break the bank. The staff was friendly, knowledgeable, and went above and beyond. I recommend this shop to anyone looking for quality service and reasonable prices. I'll definitely be coming back for all my automotive needs!Services: General repairs & maintenance
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October 2023 by Ani Cardona
Chris was so friendly and helpful. She was good at communicating and remembered my name. JM’s was quick with the diagnostic and repairs. Would 100% recommend ?
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October 2023 by Michael Johnson
The service was outstanding! They were able to get my van in very quickly and undertook all the necessary repairs. As we are from out of state, they were very accommodating in helping us out. I would recommend their services to anyone needing automotive assistance!!
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October 2023 by Jolyn Y.
My truck overheated once and this shop diagnosed it as having a blown motor and cracked head gaskets. I took it to another shop, and they determined it was just out of coolant. One bottle of coolant later, I'm safely driving around with a very much not blown motor. My husband took his diesel truck here and JM's diagnosed it as needing a new turbo, new fuel injectors, and new catalytic converter system for a grand total of about $14,000. We took it to a diesel shop in Tucson, where they replaced the turbo and one fuel injector for $5,400. We will definitely not be coming back to JM's.
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October 2023 by Aaron E
New to the area so I was a little nervous finding a new mechanic. You can call me crazy but I usually just use the dealership service center. However, now that my car is older (above 115k miles), the dealership doesn't care much about it. I called the day beforehand and they took in my Volvo the next day. The Volvo is not an easy car to work with. They did amazing. Our car actually felt more powerful than it has in years, the funny smell from our AC is gone with its whistle, and we're off to a much much better week than expected.Work done: Replaced Radiator, compressor, oil change, and cabin filter.Satisfied: YES. Thank you!Special Thanks: Thank you Chris, the mechanics, and the shuttle driver (sorry I forgot your name!)
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October 2023 by Marissa Guerrero
I apologize in advance for the lengthy post, but if you're taking your car here, you need to know.I took my car in for a free oil change from a raffle I won, I bought tickets for a fundraiser. I was traveling next day and needed this done before. They were gracious enough to work me in, Thank you.About 30-40 min after I left car I get a call from them letting me know my front brakes needed to be replaced, brake pads, rotors, all of it, for one low price of $490. I'd had them replaced in May for about $280. Needless to say I was concerned. Because I was traveling following day, I told them to proceed with brake replacement. I asked my husband to call and he told them to stop brake replacement. While he was on phone with them they asked him where wheel lock was to remove tires. First thing that comes to our minds is "how did they check brakes to tell me they needed to be replaced if they hadnt taken off tires? I mean they were precise in how many millimeters.They tell my husband it was brake pads that needed to replaced, but couldn't replace the brake pads without doing rotors and everything else, whatever that involves. Their reason: they couldn't change brake pads only because they only had equipment to change everything out, related to brake replacement.I was livid! How are you going to tell me I need to pay almost $500 to replace my brakes when they really did't need to be replaced? I guess because I won oil change in a raffle, for fundraiser, they would charge me $500 to make " some" money off of me. That was the first one.They told me oil change included checking all the fluids and topping them off. The brake fluid was low the coolant was low, something else was low and there was corrosion on the battery cables. None of the fluids were topped off and none of that was communicated to me. They said they did check and top off fluids.They attempted to make it right by offering us a free oil change or returning to have fluids topped off. After the brake debacle, and attempting to upsell me on something my car didn't need, I no longer trusted or believed anything they said.Beware before authorizing any service with JM's Automotive. Get second opinion. I will NEVER take my car there again, I dont care of it's free. "Lo barato te sale caro." Never again.Small towns, word of mouth is primary form of advertising. You guys blew it with me and now I feel obligated to let others know so they don't have same experience.
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September 2023 by Justin Jorgensen
Set the appointment time right at 7 to get a simple oil change done on my vehicle. They took my keys immediately and got right to work. The nice lady named Chris at the front desk is very welcoming, and helpful. Never had a bad experience previously, and don’t expect any in the future.
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September 2023 by Tom McCarty
Fuel leak on 2006 Silverado 2500 HD diesel. Diagnosed as return fuel line chewed by pack rat. Had to remove bed of truck to find leak source.Fixed and at very reasonable cost.Highly recommended. Thanks Kris and guys!!
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August 2023 by James Girod
Chris has a great crew there. I had AC Charged and Rear Brakes all rebuilt. They treated my 92 hot rod with great care. Prices are very reasonable as well. Delivered on time.
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August 2023 by nina mason
Kris is the best!!!! I’ve been coming here since I moved to GV. Besides being the nicest she is the most competent & I highly recommend Kris & her team for all of your auto repairs. Btw my battery just died & she was there in 2 minutes to solve the problem. Fortunately I was just at PT when it happened. They are now changing engine battery & key fob battery. What a lucky break. Right???
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August 2023 by Suzanne Mattox
Our first experience with JM’s—excellent & efficient service. They finished our repair sooner than promised. Communication was also excellent. We were treated kindly and professionally. We recommend JM’s Automotive service and will use them again, when needed.
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August 2023 by Mary Skuse
Chris the manager always makes me feel taken care of, and secure that my car is in the best hands. Just got 4 tires on the car! She looked for best deal for my budget and current needs. I gave my grandkids her card and said if anything happens while out driving have the car brought here! I keep the card in my car just in case. They are trustworthy , efficient, and fast. I feel comfortable I am being taken care of like family. Many of the folks that work there, I recognize from years ago. It is good to know they have loyalty, that says something about a workplace, now!
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August 2023 by Dana Mullins
These are one of the extremely few, if only mechanics I trust to take my care to. Now mind you, it's just a simply 2015 honda civic, but considering I live in Three Points, and drive to Green Valley everyday for work, I absolutely NEED this car.Christine at the front is always present, kind, courteous, and gets straight to the point as to what's wrong with the car. They don't try and sell me some story that 20 different things are wrong and that I need to spend $5,000 or else my car will die on the road within the next 48 hours lol. They give me a diagnostic run, tell me exactly what needs to get done, how much it will cost, and how long it will take. They are extremely easy to work with, and I trust my car in their hands.It also helps that they are right next door to my job so I can drop my car off before I clock in, and pick it up by the time my lunch break rolls over.
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July 2023 by Tracy S.
Our car needed some hoses and serpentine belt replaced. We heard from our neighbors that this was a good place to go for repairs.They did not disappoint!The entire experience with this business was top notch. Kris and Jen are friendly, professional and proficient. Same for the mechanics!Kris knew I needed my car ASAP and worked with the shop to have it ready earlier than I expected. It also drives like a dream.I really appreciated the ride back home and to pick up my car. This is above and beyond service. We will definitely be back! So glad you're here!
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May 2023 by Bruce Smart
JM's Auto Repair is a 5 star business! I took my 2004 F350 to have a door lock re-installed after it had been removed and otherwise damaged by a thief. Chris was exceptionally helpful in getting me a quote and then completing the work on-time, in accordance with the quote, and in a highly professional manner! I highly recommend their service and I will definitely go back to them for future repairs!Service: Auto body & trim repair
