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November 2023 by Justin Ward
Paid $70 for a hand wash and inside detail because they said the auto wash wouldn't get it clean... so when they were finished they didn't clean the back window at all or the driver side rear window... the outside still looked dirty and the inside had cleaning stuff dripping from vents and the dash.. definitely do not recommend..
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November 2023 by Andres Fuentes
Best car wash and best place place to get headlight restoration.
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October 2023 by brad heilman
Took my friends car in for a wash and clean.Boy did it need it?....they did a beautiful job inside and out!! Almost didn't recognize it...pretty quick considering all they do.
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October 2023 by N N
I paid for the Deluxe Car Wash, a waste of my money. The interior was not cleaned/dusted and when I asked the employee why the interior wasn't cleaned, he said I had to pay extra! Not even the dashboard was wiped! Is the Deluxe wash only the exterior and a poorly vacuumed interior? Next time, I'll just wash my car myself!Service: Vacuuming
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October 2023 by Wayne F.
the car wash part is okay. The window washing is horrible. the car wash doesn't get all of the dirt off so what is left they just smear around. don't think they know what window cleaner is. Inside windows are just as bad. No effort what so ever.
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October 2023 by kathleen wolf
Paid a fortune to have my jeep detailed. Looking it over today they didn’t really wipe down much inside. We have to clean it more. It doesn’t even look like they shampooed the seats and carpet very good. Maybe they just washed and vacuumed. I wanted it clean for sale! So sad. Don’t use them. It was a ripoff for $175.00. I was cheated.Service: Auto detailing
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October 2023 by Leahana Clements
This is the second time I’ve tried this car wash. Saying I am DISAPPOINTED is not even enough. I paid hundreds to have my charger done and it came out worse than when I brought it in. I asked about the outcome and they blamed it on being used and that the scratches were not of their doing but it was over the car’s entirety like IF THEY HAD BEEN using dirty rags/materials. I wish I never gave them a second chance. I made the mistake and I took my sons jeep to them . Many missed spots on the tires 1/2 shined, the door jams not fully wiped , they not do a good job shampooing the vehicle / the seats look worse in some places and there are spots left that easily could have come out of the upholstery. That’s not even the worst thing THEY LOST BUTTONS ON HIS KEY FOB( how does that even happen) NOT EVEN AN APOLOGY!! DO NOT TAKE YOUR VEHICLE HERE. Hundreds of dollars spend and they don’t give a damn . DO NOT RISK THE DAMAGE AND LOSS YOU WILL EXPERIENCE COMING HERE ! Please drive the extra distance and go to Tucson or ANYWHERE ELSE. HORRIBLE! I wish I could express how AWFUL of an experience even after giving them a second chance. NEVER AGAIN. PLEASE DO YOURSELF THE FAVOR AND SAVE YOURSELF THE DISSATISFACTION AND MONEY!
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September 2023 by Leahana C.
ZERO F$&@ing STARS!!! This is the second time I've tried this car wash. Saying I am DISAPPOINTED is not even enough. I paid hundreds to have my charger done and it came out worse than when I brought it in. I asked about the outcome and they blamed it on being used and that the scratches were not of their doing but it was over the car's entirety like IF THEY HAD BEEN using dirty rags/materials. I wish I never gave them a second chance. I made the mistake and I took my sons jeep to them . Many missed spots the tires 1/2 shined, the door jams not fully wiped , they did not do a good job shampooing the vehicle / the seats look worse in some places and there are spots left that easily could have come out of the upholstery. That's not even the worst thing THEY LOST BUTTONS ON HIS KEY FOB( how does that even happen) NOT EVEN AN APOLOGY!! DO NOT TAKE YOUR VEHICLE HERE. Hundreds of dollars spend and they don't give a damn . DO NOT RISK THE DAMAGE AND LOSS YOU WILL EXPERIENCE COMING HERE ! Please drive the extra distance and go to Tucson or ANYWHERE ELSE. HORRIBLE! I wish I could express how AWFUL of an experience even after giving them a second chance. NEVER AGAIN. PLEASE DO YOURSELF THE FAVOR AND SAVE YOURSELF THE DISSATISFACTION AND MONEY!
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September 2023 by Jessica Hossler
Bare minimum. Will not vacuum under seats, will not wipe mirrors, will not wipe any middle consoles or cup holders for any of their washes. Details only Is what I was told. Better off going to mister car wash where it’s all included.
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August 2023 by Linda Gricius
The workers all did a good job of cleaning my car inside and out. I would give Octopus five stars if it wasn't for the greeter. When I arrived a young man directed me to pull forward, which I did. The greeter (person writing the service orders) was helping a customer and I should've been next up. Instead she helped another customer. I figured she'd get to me next. But instead she helped someone else. I asked the young man to please let the greeter know that I had been waiting, which he did. She came over and rudely said that she didn't see me because I had pulled forward without her telling me to. I told her that the young man directed me to move forward. (And there was no way that she didn't see me). She didn't apologize, just acted as though the mixup was my fault.
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July 2023 by Beatriz Settles
Excellent service. I’ve been going there for years!
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June 2023 by Claudia Salas Lyman
I love this place. The customer service is awesome. Thay do different level of cleaning for your car from just washing it to great detailing inside and out. And they do it in a very little time. I recommend ?
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June 2023 by Gerri Williams
Specifically asked if they had done the inside windshield. Was told yes but as soon as the sun hit it was sloppy job. Can't reach that area 2nd x this has happen. Too long a wait to teturn
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May 2023 by Gabriel B.
I made the mistake of taking my new truck for its first wash to this place. I asked for the hand wash to avoid the rollers of the machines. They did an awful job, and manage to leave scratch marks in on the right side area between the front and back doors. They are really friendly when you get there, but really don't put much care in their service.
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May 2023 by Jeremmmy C.
I wanted to surprise my wife for her birthday by getting her car detailed. Like all attractive ladies, her car is a mess. I don't understand the correlation, but it's always proved true. Hers looks like a homeless person has been living in the backseat with a dog. Bless her heart.Sooo, I drove this tragedy on wheels to Octopus and got an extreme car wash and detail. I have to tell you, I was IMPRESSED! The whole organization ran like clockwork. They had ample staff rotating through each station, and these guys, from teenagers to middle age, worked their butts off non-stop. They did an AMAZING job! This bug-stained homeless shelter looks better than the day we bought it! The paint sparkles, the exterior is waxed, and the INSIDE! OMG, the dash and doors gleam so bright it hurt my eyes! In a good way! They magically got rid of all evidence that my wife has tickle fights and hair shedding parties with her dog in the backseat. Thank you, Octopus! We'll be back!
