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January 2026 by Willie G
No hassle exchange on my dog food after accidentally ordering the wrong protein blend
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December 2025 by jerry goldstein
My dogs' food was on sale. Saved me $5.00. I shop there exclusively i went back to buy more it was not displayed so the salesman checked his computer. Said it would be in Friday. As I walked to my car, he came running with the right bag. Told me it had been mislocated. Thanked him repeatedly. Went back inside and paid. That's above and beyond!
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December 2025 by Lacey Ochoa
Alex was helping us yesterday to pick some things out for my dog who had surgery. He was super helpful, patient allowed us to make sure a cone fit by letting us into the training room to have me try it on him we asked for recommendations with the pajamas size and he allowed us to use a tape measure and he helped show us where items where in the store. Thank you for hiring such a nice and helpful patient young man to your store. He is a good employee. I do hope management will see what a good kid they have working there.
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December 2025 by Cindy Edgren
Very helpful staff helped made sure I found everything I needed for my dogs. There is a wide variety of collars, harnesses, leashes, treats, food and toys. Everything I needed was there. Great store!
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November 2025 by TERESITA COOK
Iam taking care well most employees are very friendly.
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November 2025 by Brandy Hill Herrera
The manager John is very rude to customers I don't know if he means to do it or if I was the only one he's done it too on four separate occasions the two recent one was I was in the store body language everything how he talked to me he didn't want to be there and he didn't want no one in there that he thought was beneath him so the second time I called up there he pretended that the merchandise they didn't even sell and then when I asked who I was talking to he actually hung up on me very rude the rest of the people that work there are completely amazing I love the store because of those people I think he needs to be re-coached as a manager how to give respect to customers
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October 2025 by Xulio Castillo
Walked in for crickets which typically doesn't take very long. I approached the only person on the sales floor for help. As she was preparing to get the crickets for me she excused herself to help someone who had just approached the check out counter. Call me old school but I believe you should assist the customer in front of you first then proceed to the others. My request would've taken less than 2 minutes to complete and I would've paid and left happy. Instead I stood by the crickets for a little over 5 minutes and left. Poor staffing. And poor customer service training.
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October 2025 by Jen Sturzenegger
AKC Canine Good Citizen classes are going great!
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October 2025 by B Hibbs
Had my dog scheduled days, if not at least a week out, for a cleaning. These lovely people decided to cancel my appointment the day of. They left a message with zero details as to why it was cancelled. Pathetic customer service.
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October 2025 by Raymond Griffith
Thank you to, I think his name is David, as well as the whole team at my local Petco in green valley AZ. You all ways make sure to treat us better then everywhere else.
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October 2025 by Tom Mayes
Everyone was very helpful and friendly
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October 2025 by Donna Bolster
Great selection of dog food and treats. Helpful and friendly cashier.
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September 2025 by elena chavez
best products for pets near nogales az love it and the cookies for dogs are really pretty
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November 2024 by Evelyn Rivera
The box i was given to handle my new pet had a hole and my snake got out before getting in my car. Nobody cared
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November 2024 by Desiree Esquivel
Fair prices with their coupons when you make an account, friendly staff
