Raeschelle Ortiz: Allstate Insurance is a well-regarded agency located in Green Valley, Arizona. With over 23 years of experience, Raeschelle is dedicated to serving the local community and building strong relationships. Customers appreciate the polite and professional demeanor of Raeschelle and her staff, noting their timely and informed responses to inquiries. The agency makes transferring policies easy, with many clients successfully bundling their home and auto insurance. While some customers experienced slight increases in rates or delays with cancellation letters from previous insurers, they generally found the process to be smooth. Positive feedback highlights the agency's excellent service, especially in claims handling, where quick and thorough support is provided. Overall, Raeschelle Ortiz: Allstate Insurance is recognized for its courteous and knowledgeable staff, making it a trusted choice for insurance needs in the area.
We began our relationship with this agency for auto insurance. Subsequently we have added home insurance. We are very satisfied with their service.
July 2024
While I have not had any claims, I have found the employees of the agancy to be agreeable and ready to answer any questions in a timely and informed manner.
March 2024
They always return calls and answer questions promptly.
