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July 2023 by Lorna P.
Under two ownerships, Rocky's has always given me first-rate service at fair prices. My experience with them goes back at least ten years and they have never lied to me or misrepresented themselves or overcharged me. They are courteous, friendly, honest, competent, and are willing to explain things to me without talking down to me. Their estimates are pretty accurate and occasionally end up costing less than projected. Work is done in a timely way and is very reliable. I started going to Rocky's after the owner of Green Valley Automotive called me a liar when I reported to him that an oversight of one of their mechanics had resulted in my car breaking down on the highway north of Phoenix. I keep going to Rocky's because of other places trying to rip me off when I call around for estimates: for example, recently BrakeMax on Rival Mine Road said they could replace the freon in my car for $300-$400, and wasn't I lucky that I had an older car, because they would have had to charge me $1100 for the new refrigerant. Jacob at Rocky's quoted $130-$150 and charged me exactly that amount. (And by the way, the new refrigerant would have cost less than the freon, not more.) Bottom line: I trust Rocky's to treat me well, do quality work efficiently, and charge me fairly. They are probably not perfect, but they have not let me down in ten years (or more).
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July 2023 by Lorna P.
Under two ownerships, Rocky's has always given me first-rate service at fair prices. My experience with them goes back at least ten years and they have never lied to me or misrepresented themselves or overcharged me. They are courteous, friendly, honest, competent, and are willing to explain things to me without talking down to me. Their estimates are pretty accurate and occasionally end up costing less than projected. Work is done in a timely way and is very reliable. I started going to Rocky's after the owner of Hickey Automotive called me a liar when I reported to him that an oversight of one of their mechanics had resulted in my car breaking down on the highway north of Phoenix. I keep going to Rocky's because of other places trying to rip me off when I call around for estimates: for example, recently BrakeMax on Rival Mine Road said they could replace the freon in my car for $300-$400, and wasn't I lucky that I had an older car, because they would have had to charge me $1100 for the new refrigerant. Jacob at Rocky's quoted $130-$150 and charged me exactly that amount. (And by the way, the new refrigerant would have cost less than the freon, not more.)Bottom line: I trust Rocky's to treat me well, do quality work efficiently, and charge me fairly. They are probably not perfect, but they have not let me down in ten years (or more).
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February 2023 by Mark Davis
Great place
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August 2022 by carny kid
Always good service!
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July 2021 by Danielle Dowers
Great service. Honest mechanics.
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January 2021 by Christine S.
My mother has been goin g to Rocky for 15 years. She was a little reluctant to go there when she heard Rocky was gone.She is almost 93 years old and very seldom drives, but the Shell station is so nearby she felt comfortable driving there herself. She was so impressed, especially with a gentleman she believes is named Joshua. He was so kind and helpful to her! He pumped her gas ( at the regular gas pump not the self serve)and checked everything under the hood that he could. He even called the mechanic over to put new transmission fluid in, which she knows has a slow leak. He put air in her tires also and would not take a "tip" my mother wanted to give him..He went way above customer service for her. I will go there now for my gas and repairs to give them my business. Don't hesitate to go there even with Rocky gone!
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April 2019 by Rob Hanson
Rocky's a good guy. They're very knowledgeable and very fair.
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June 2018 by Vic Roman
Last year we bought four new tires from Rocky in preparation for our cross-country road trip. They served us well along our 7,600 mile, 70-day, trip.
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November 2017 by Mary Beth Kraus
Excellent customer service. Rocky always takes the time to thoroughly explain the service done and any concerns with the car for the future.