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May 2023 by ArizonaDogMom
Very knowledgeable, helpful and sweet. Made me feel comfortable asking questions and pointed me in the right direction. The girls are very friendly and make you feel so welcomed. Thanks for the cool bag Sally sisters
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August 2022 by rosydeal
Be warned! At Sally Beauty you may not be able to return your item even though an employee said you could.Here is a summary of my experience. On Monday, I purchased two pairs of small hoop earrings. As I was checking out, I asked the employee "If I have any issues with the earrings, can I return them?" She replied, "You can return them within 30 days." After trying to put the earrings into my ears multiple times and finding I could not do so, I drove across town (on Tuesday) to return them. A different employee told me that earrings are not a returnable item. She said the policy was printed on the back of the receipt.I find it interesting that a policy related to returns is not made clear in writing until after one has completed the purchase. I also find it interesting that a customer cannot rely on information from an employee.In the future, I will be less likely to purchase items at Sally Beauty if they are available from another store.
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May 2022 by Claudia Osborne Harsany
Not easy to make a payment on there website. Don't have allot time to try and figure were to post a payment. Didn't succeed the day payment was due finally figured it out next day, so I'm charged a late fee. Cancelled card, don't need to mess up my excellent credit. I can see this company is looking for ways to charge extra money on allot ways by making it difficult to make a payment. Guess they don't need my business.
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March 2022 by Judy Ann Masch
I was in yesterday bought a hair shine bottle and never got a owners discount as am a licensed hair dresser. The gal looke me up but got not discount paid full blown price for it. One small bottle for 13bks a little much don't you think.
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June 2021 by Darlene Yackel
Very convenient location. Pleasant and helpful employees but not all products are available all the time.
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March 2021 by Luis Salazar
Great customer service.
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May 2020 by cindy peterson
I was helped by a very experienced and knowledgeable woman who was a previous hairdresser I believe and helped me with all the products I needed to do my own hair. So nice and friendly I’m so glad I went. Thank you so much for all of your help
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November 2019 by Jean Messelt
I appreciate Glorianna for helping me reset all my passwords. I know her job is to sell phones but she went above and beyond to provide excellent CUSTOMER SERVICE.
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September 2018 by Sandra Olsen
Wonderful! Had everything I needed and I even bought stuff I didn't need!
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April 2018 by Cely L.
Love this store for all my hair care needs.. I always seem to forget this location closes at 8 instead of 9 :( that's the only down fall.
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May 2017 by Isabell De Cook
Perfecto!
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May 2017 by Christina Helton
So easy to run in and get what you need
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November 2016 by Michele Durco
Always helpful staff!