-
February 2024 by Guillermina Beltran
Of Course 5⭐️ They always deliver a quality of service,they are professional, They all have a great attitude.Thank You US Bank
-
January 2024 by mary greer
someone needs to order more small bills
-
August 2023 by Mark “Irnhorsdoc”
Always a great experience. Friendly, helpful staff.
-
July 2023 by Margaret Lee
I have banked with US Bank for over 50 years in various locations across the United States. I have nothing but praise for the Green Valley location as I have always received excellent prompt and courteous service. Great job for a small location.
-
July 2023 by Allen Prettyman
Professional friendly bankers is a small space that operates smoothly and is custermer friendly.
-
March 2023 by joel russell
Employees here are definite some of the stupidest bank tellers I have ever dealt with.
-
December 2022 by Roxana Jara
Up until now I’ve had good experiences and have left good reviews and have recommended US Bank to several people but the service in this branch was horrible. I was told to go in the branch and to open an account but I got there at 2:32 and was told they don’t open accounts after 2:30. After I explained that I was told to come in “at any time” she said they were customer service and “they work from home” and don’t know what goes on at the branch and they have nothing to do with them “because it’s another department”.Not a surprise this branch has such bad reviews. Here’s another one.
-
October 2022 by Gerald Josephson
Ive always had a pleasant experience at this branch, but occassionally the line gets long.
-
August 2022 by Kathy M.
I have been with U.S. Bank for 50 years. When I moved to Green Valley about a year and a half ago, I transferred to the Green Valley Branch. Twice during that time, I had my account suspended for "suspicious purchase". I was not notified, and when I attempted to make a purchase with the card, it would not run. I had to call to find what had happened. I had ordered checks for one of two checking accounts I have. The checks were sent for an account which I do not use checks. When the checks were written, there was over draft notices and charges, I had to pay for the misprinted checks,and then pay again to order checks with the appropriate number. My options are to find a U.S. Bank branch in another town or change banks entirely.
-
March 2022 by Brett Arrington
Up until now I’ve had good experiences and have left good reviews and have recommended US Bank to several people but the service in this branch was horrible. I was told to go in the branch and to open an account but I got there at 2:32 and was told they don’t open accounts after 2:30. After I explained that I was told to come in “at any time” she said they were customer service and “they work from home” and don’t know what goes on at the branch and they have nothing to do with them “because it’s another department”.Not a surprise this branch has such bad reviews. Here’s another one.
-
January 2022 by brian stone
I have had this bank for almost 10 years. They are better then any other bank I have had in the past.
-
August 2021 by EILEEN D.
I have been with U.S. Bank for over 30 years when they took over FirStar Bank in Illinois. I was concerned when moving to Arizona ten years ago if I could even find U.S. Bank there. It was touch and go for a while but when this Branch opened, it was great - only 35 miles away. Since I shop at Safeway there it was no problem and all the people working at the Branch are and have been super helpful, kind and considerate of my needs. Of course now with all you can do with your phone when banking - everything is so much easier, except when you really need to see a banker in person. I've never had a problem making an appointment for those services at this Branch, and really, not at any Branch office. I love my U.S. Bankers.
-
April 2021 by C Ward
For people who work in customer service these people are not friendly at all. They are grouchy and most of the clients I observed, while waiting in line, pointed it out to them
-
March 2021 by Patricia Isaacson
PULLING ALL OF OUR MONEY - 10 YEAR CUSTOMER AND TODAY WHEN WE NEED A LARGE MONEY WIRE, THEY ARE CLOSED TO NETWORK ISSUES. BEEN ON THE PHONE FOR 3 HOURS WITH CUSTOMER SERVICE AND NO ONE CAN HELP US. US BANK HAS OUR MONEY AND WE CAN'T GET IT. HORRIBLE, HORRIBLE SERVICE.
-
August 2020 by Tim Peterson
I have recently moved to the Tucson Green Valley area. Having a 20yr relationship with US Bank . I wasted no time to getting familiar with the Green Valley branch facility. The staff was friendly and proficient in all the banking tasks I needed to make my resources accessible, protected, and ready to use via low interest line of credit and debit cards. US Bank has had my back during the current covid-19 pandemic and economic havic it has caused, with expertise provided to sucessfuly navigate the SBA EIDL, and PPP assistance. Providing funds to keep my buiseness open and my staff employed. THANK YOU US BANK
