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February 2024 by José L. Peña
My coworkers shared good experiences with Wells Fargo and today I decided to open a bank account. I waited for a while to find out that I need an appointment. I know bank staff are busy, but while I was waiting three staff members were constantly talking and I guess not everyone here has the training to open an account for new members. I arrived early here becuase I have another commitments today. I guess I'm not opening a new account today. Very disappointed.
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August 2023 by Lucan Rogers
Go to another they are rude and not very friendly at all. ATM is always broke
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July 2023 by Allen Prettyman
Bankers are professional friendly and knowledgeable.
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March 2023 by Cindy Rumpf
Do you ever answer your phone? Been trying to get a hold of a live person for last couple of days!!!!
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December 2022 by Maria Parra
Nice employees and clean. Helpful
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January 2022 by Natalie Munoz
It's says they're open till 5 pm and I get here and they closed at 4pm
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April 2021 by oldironnow
Teller Andreas at the counter always takes excellent, courteous and professional care of my banking needs.
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March 2021 by Cecilia Tellez
Kind staff last time I was in..
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September 2019 by Greg Estes
Long lines not so friendly servie
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July 2019 by David L.
Wells Fargo bank is probably my favorite bank there's reason why. I have been customer with Wells Fargo since I was a freshman of high school because it was close to where I lived back then so i decided to get a bank account to put my money plus I could just walk there. I opened my very first checking and saving account then. The customer service was always good and show me how to build my credit and ects. My mom had her mortgage loan with Wells fargo and Jackie Atkins home mortgage consultant is always so helpful what my mom said. So I bought a house this May 2019 I usually shop around to see which interests rate is low. So I decided to give Wells Fargo a shot to see what they offer me and the rate is came out awesome 3.875 not what I expected i got approved easy with credit 760 on the other hand I shop my other bank which is BofA their home mortgage consultant was so rude I was like forget it I walked out and told him you just lost a customer. I decided to go with Wells Fargo and Jackie who helped me was very helpful and patient to me. Made a list of what I need to get qualify, and she always keep me post it. And now she's helping my uncle who just bought other house. Definitely recommend Wells Fargo Bank for buying a home or refinance make sure ask for Jackie Atkins.
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March 2018 by Antonio S.
Every time I go to this bank I get the best customer service, always helpful and nice!
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September 2017 by Alamin Hossain
Wells Fargo bank .. it was very great bank .
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March 2017 by Nadine Shlat
Great bank --- friendly helpfully tellers!!! Great location with drive thru and outside ATM!!! Very helpful and knowledgeable officers!!!
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February 2017 by Arizona S.
My Wells Fargo experience is not limited to the Green Valley AZ branch I found the customer service at that branch to be poor. The results of opening a Wells Fargo checking account on line are the real nightmare. Conflicting email received everyday. Branch employees could not explain why I was receiving the emails. Debit card and pin sent to my address of 37 years ago. Branch and customer service reps could not explain how that became the address for the debit card. The first debit card was switched off by customer service and another one was ordered to be sent to the correct address. I never received that card and was never told where it was sent. Big hassle to close the account. The options offered online turned out to be "unavailable". Finally went to a branch in Tucson to close the account. With WF's poor reputation (justly deserved in my opinion) they make it very difficult to trust them. WF's mishandling of my debit cards and inability (or reluctance) to explain what information was being sent where, made it impossible to believe that I should trust them with my money. Based on my experience, I strongly recommend that you select an institution other than Wells Fargo.
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June 2016 by Gary Lee
Very professional but friendly and approachable staff. Opened 3 accounts there so- yes, a fan of this branch and the service. Monica in accounts is particularly good at her job. 5 stars.
