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October 2023 by Lindsay MacEachern
My husband and I stayed here while hunting turkey this past weekend. Perfect place! Nice and clean, friendly staff, awesome restaurant. We went both nights to Jacks place and it was perfect. Got super busy with one girl running the show but she did a great job and very friendly no matter how busy she was. Will stay here again!
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October 2023 by Wendy Steward
We were pleasantly surprised by Happy Jack lodge! We reserved a cabin for our anniversary and from the first call to the lodge to our goodbye by the nicest people. We will be back!!!!Room was perfect. Clean and cabin feeling.Resturant/bar staff were friendly and food was good.Store had everything we needed.The lady who guides people in amd out was especially amazing. Very energetic and kind. Thanks for a great stay!
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October 2023 by Lindsay M.
My husband and I stayed here while hunting turkey this past weekend. Perfect place! Nice and clean, friendly staff, awesome restaurant. We went both nights to Jacks place and it was perfect. Got super busy with one girl running the show but she did a great job and very friendly no matter how busy she was. Will stay here again!
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October 2023 by Heather Budge Henry
I was a camper here for 4 seasons, and while the people at the campground were generally great, my last season wasn't as enjoyable due to some management issues. It became apparent that if you don't make any special requests, you're more likely to stay on the good side of the management. Unfortunately, the main focus here seems to be on making money for everything.
If you do happen to ask for improvements like lot grading to prevent mud accumulation during heavy rains or relocating the sewer line input, you might find yourself on the 'naughty list,' and rules will be enforced more strictly for you. Being on the favorites list seems to come with privileges like having more than two tents, parking an auxiliary trailer nearby, and possibly leniency with pet rules.
I, personally, wasn't fortunate enough to be on the favorites list because I requested lot improvements. It's worth noting that they probably won't have any trouble finding new campers, but I hope they take into account the number of long-time campers they lost this season, some of whom had been coming here for up to 20 years.
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September 2023 by Mark C
This place WAS amazing. We have been renting a site for the past 4 years from them. New ownership only cares about getting as much money out of every camper as possible. Over the past 2 years they have come up with “creative” ways to increase the price. The sites are up to the campers to maintain themselves. We have spent 4 years clearing out our space of tree stumps and rocks. Now they are using that as rationale to increase our rental rates. They are forcing out many of us that have made this place special with their price gouging. Price has doubled over the past 2 years. Do you wallet a favor and go camp someplace else. Clint wells campground literally right down the road.
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August 2023 by Patti Ritchie
This place use to be amazing, but that is history. The gal behind the counter would not acknowledge 4 people waiting in line for well over 5 minutes. There were 6 people in the entire restaurant. Then refused to let us order burgers without chips or fries, charged full price. The amount was questioned, again she refused to let us order ala-carte. The burgers were terrible, lacked flavor and was extremely dry. The poor customer service and tasteless overpriced food means you have lost a long-term customer, we won’t be stopping here again.
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August 2023 by Samuel L.
very calm and a nice peaceful place if you want to get away from desert heat and loudness(depending on where you live) very nice neighbors if you have a camper/cabin i highly recommend this place
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July 2023 by s Thompsen
Should be called sad Jack. Not friendly at all. Campground looks like tent city. No restrooms in restaurant and hostess was very irritated.
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July 2023 by M6394MOlindas
Their absurd cancellation policy of 14-day notice for a weekday stay. A lot can happen in 14 days. Health issues (in our case) and they are not willing to apply a credit for a future date is really unfortunate. Was not asking for our money back. Just a change in the date. Beware they are not flexible at all. They have lost a loyal customer.
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July 2023 by Garrett Fowler
We attempted to cancel in advance for a Tuesday thru Friday booking. Never was told the cancellation policy and attempted to cancel shortly after we booked. Told we have to email the manager. Waited for days and sent 2 emails before any response. It’s obvious they deliberately ignore you! Very bad reviews would not recommend. If you don’t believe, just read the bad reviews or look at YouTube videos Trails look flat and not really much of anything to do. No real restaurant with servers. I would go further out to Mormon lake or go to the rim. Scenery is far better looking and staff will actually respond to you. The cancellation policy is completely ridiculous. stay far away from this place. Will never go anywhere near this area ever again.
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July 2023 by Ernie Merrill
We booked a room for June 30, July 1 & 2. 2023, The website states that they have a restaurant that serves Breakfast - lunch, and Dinner. They do not. No breakfast on any day. Lunch from 12 to 2 on Sunday. No dinner on Sundays. Closed Monday and on Tuesday - the 4th of July. States on the Website that Take-outs are always available. - That is not true. There is no other place for in the area to get anything to eat. The general store was very limited in supplies. We stayed for two of the three nights. Asked for a refund for the last night because the restaurant was closed down. They said no to the refund. Bring your own food if you are going to stay at happy jack. We address to the manager, She was not helping. Very back customer care! Deceptive!
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July 2023 by Roseann James
Nice location, but noisy with kids and atvs. Also sites are too close together.
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July 2023 by GrandTour17624267995
Used to go there about 15 years ago with our children. Thought we would give it a try with our grandchildren. They have done away with the park, Horseshoes, basketball courts. Got greedy! put more slots for trailers and got rid of the fun times there. Couldn’t even put our own outdoor games out in our yard. There was no room. We will not be back. We stayed less then 24 hours.
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June 2023 by Alisa Doll
The staff needs training! Very hard to get around in the park with all the large boulders everywhere. Very dark If you come in late also. No one to assist you with any thing at any time. The staff is always overwhelmed and need someone to train them. Trees are very overgrown and scrap up your rig while trying to avoid boulders. This could be a great resort if it had good Management /owners that cared.
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June 2023 by Charity Martinez
Thought we would give this place a try on the way home from fishing Saturday. NEVER AGAIN!! I should have read some of the previous reviews prior to even considering this place.Upon entering you stand in line to pick from the menu and are required to pay in advance for your food (should have known better) and drinks, they give you a table number and you find a spot yourself and go wait (no one checks on you).If you want refills on your soda you will have to get in line, wait and then pay again. After an hour with no food and no service, we went back to wait in line again just to find out about our order. For 2 18$ steaks w/fries and one burger w/fries, we were told they were still waiting on one more thing to cook and it would be right out.Another 10 minutes go by and finely the food comes.. I honestly thought they forgot the steaks, it looked like just fried mushrooms and onions.. I moved them aside and found what they called a steak, my requested med/rare steak was so charged and over done it broke into pieces (see pic). The frys were cold and rubbery and the burger was completely raw on the inside, raw mush! It was a waste of $65.The only positive was the bartender who had a genuinely nice attitude but that poor girl was just set up to fail with zero support staff. If you're just after a couple beers it might just be ok but for food NEVER AGAIN and definitely only pay cash. Looks like there are some sketchy unauthorized charges noted by other reviewers of their establishment.
