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August 2023 by Cynthia Aspengren
I've been with HPAZNET for over 10 years. They have the best customer service and are always willing to help with whatever problem I might have with my system. I cannot recommend them enough.
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April 2023 by Gabe Rendon
Been with HPAZ since moving into the Hereford area 2 years ago. Early speeds were tough, slow, but their recent upgrades in high speed internet coverage have solved that problem. Lag free gaming! Thank you!!Side note-Always great customer service via emails or phone calls!
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December 2022 by Alex dlv
940am on Monday Nov 7th and calls go directly to vm. That's telling.Responding to owner: I need fast reliable internet for wfh purposes and I need to know what speeds you provide and what services you garuntee. If you're unable to staff your organization appropriately to even receive calls then I already have my answer. And now, everyone else does too.
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November 2022 by Caroline Rose
So far so good. I'm in the process of building a homestead out in the county and couldn't get HPAZNET until I had a building to install the receiver on. So I had to suffer with a hot spot from T-Mobile. The reception with T-Mobile wasn't good, and at times it got down to .08 and .12 mbps download...you can't do anything with that!HPAZNET suggested that I try out their slowest speed which is 5 mbps download. It works well enough to watch videos, and the speed is consistent, but I might upgrade to a faster speed. Anyhow, I'm really happy to have decent internet for the first time in over a year!
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May 2022 by brent armstrong
Great internet, great service. Wonderful
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October 2021 by D C N-F
Switched from DSL and the service has been great. Quick easy install from their techs and amazing support the one and only time I’ve run into an issue. Definitely worth signing up!
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June 2021 by Mark Savage
I've been a customer of HPAZ for several years now and couldn't be happier with their customer support! My internet failed this morning and within a few short hours of emailing their service team, they emailed me back, completed an online diagnosis, and delivered and installed my new antenna! Did I mention that this all took place on a Sunday morning over Memorial Day weekend? HPAZ raises the bar for professional customer service!
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March 2021 by Michael Zehr
I’m soooo excited to be a new customer with HPAZ. From talking with Kristen to set up my account, to Don for making my appointments, to Jake for doing the install, to Benjamin for answering my many many many Facebook Messenger messages, this locally owned company provides top quality, high speed, internet, that I’m so excited to be getting. Their professionalism is great. I had one issue and it was fixed in less than 24 hours. My previous provider would have taken days to get my internet fixed. I won’t mention their name, but I’ve gone from 12 Mbps to 110 Mbps and saved $10 a month. I will say one thing that frustrated me with my previous internet company, was dealing with a foreign call center. You don’t have that issue with HPAZ. All calls and communications are done with people who actually live in Hereford Palominos area, hence the name HPAZ, and they really do CARE about their customers!!! Thank you HPAZ!!!
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March 2021 by Eric Malm
We are new to the area, and had issues getting service set up with another provider. But HPAZ was prompt and friendly, conducting a site survey and then installing a few days later. We're glad we found them.
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February 2021 by Coleen Keller
Awesome customer service!
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January 2021 by Lane Eichelberger
I would like to give these internet providers a better review but there technician ben who answers the phone is very rude and always has an additude when you call ,you want better internet go else where.
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February 2020 by Elisa Hunt
These guys rock! They work with you & take care of all your needs! Even come out to the property to make sure they can provide good service for you! Amazing customer service! ❤
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August 2019 by Paul Paulson
They are a friendly company. A few years ago they where a little slow to respond. Short handed. ECT. But I have been very pleased with them. Onist with me and quick for problems. 4 stars onley for a small problem in 16. Otherwise. Solid 5.
