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January 2024 by K “Graceful” Young
Josh took amazing care of me! He is honest, professional, fair in his pricing and he went the extra mile to help me when he didn’t have to! I’ll be a loyal customer for many years to come!
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November 2023 by Jennifer Jones
Joshua is such a super helpful and knowledgeable RV tech. He's also willing to go the extra mile to help people out in an emergency. Definitely would recommend his services. Thank you for helping us out!
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January 2023 by Mimi W.
Saved my husband's life with iv hydration while he was sick at home. I refused to take him to the hospital so I had the iv medics come to him!
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June 2022 by Dee M.
Great experience- our a/c was dripping water inside- they were able to come out the same day (98° day no less), Gideon is very professional and gave us tips on things we can do preventively to avoid future problems. Fortunately we just needed a good cleaning and got the unit functioning at full capacity with no leaking & at a reasonable cost- the office staff was very helpful too- thank you RV Medic!
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April 2022 by Rick B.
Pricy. Picked the lock in just seconds but that costs $60. That said they were there quick and able to get us in. Nice folks.
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November 2020 by Jason H.
We had a situation with our refrigerator becoming separated from the cabinet during a move from Moab to Camp Verde. We arrived on a Saturday, which meant waiting until Monday to contact someone. The first reason for the five stars: Your RV Medic returned my phone call. One place did not return a call until nearly a full day went by while another place took my call, stopped by to look at the issue, and I then never heard from the person again. Not good when we were only in the area for 5-6 days! The second reason for the five stars: the repair was done well with a high degree of attentiveness. Most RVs have shortcuts made to them and one in our RV was the material used for securing a residential-style refrigerator to the cabinetry. Gideon came out and assessed and started the repair on the same day. He used real wood, screws, glue, and angle brackets to reinforce the space. Gideon returned the next morning to find the glue had not fully dried. So two days later he was able to finish the work and even fixed a separate issue that had been plaguing us for nearly five months! The third (but not final) reason for the five stars: Gideon's work went unquestioned by my dealer's warranty person and the warranty reimbursement is moving forward. It is so much easier when the adjuster is satisfied with the work! Do yourself a favor and call Your RV Medic first. Lee will answer or promptly return your call. If you get Gideon, you can be guaranteed to have a top-notch experience.
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August 2020 by S C
Wanted to charge me double when he couldn’t make our scheduled appt if I still wanted him to come.
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August 2020 by Emily H.
Always a good experience. We travel often to the Sedona Area in Arizona for its beautiful countryside. We mainly stay at the Cottonwood Cove Thousand Trails resort in Cottonwood AZ. Anyway. This time we had a pretty serious issue with our AC units. They are Dometic penguin 15k models and anyway one of them went out and we have 3 dogs that we travel with that are our little babies and Gideon saved the day. Apparently the main one lost its charge, Gideon told us that he could re-charge it and that it would be much cheaper than getting a new one but we opted to get the new one anyway cause we wanted the new 2 year warranty. Anyways it turned out that it was getting to be more difficult to find new AC's from Dometic because of some issues the company had, but thats neither here or there, Gideon was actually able to locate us one right away. But what was really impressive was that in the process of replacing our main AC he discovered that a shortcut was taken by the manufacturers of the coach and was actually able to correct it, making it so that the front AC could still operated even if the rear AC control went out, something about having 12 volts to both control boards instead of just the one. Well it was something like that. Anyway He had our new AC on Next Day and we were able to stay nice and cool. We are extremely pleased with the service he provided and will always recommend him to everyone we meet that is going through the area.
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June 2020 by Shelly H.
Gideon and Lee were great to work with! They took extra steps to get the part we needed to get back on the road quickly. Very professional and customer service oriented!!
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December 2019 by John Hahle
Did a good job sealing trailer roof. Missed a small spot and came back at no charge. Also replaced the a/c when it went out. No problems.
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November 2019 by Jaquelyn K L.
Gideon got me out of a jam, coming to the RV park and replacing a broken water connection on my nearly new travel trailer. He used a better fitting and I was able to leave for my elk hunt. Clearly there was a design flaw, because the new fitting broke in the way to the camp. I made do working out of jugs and Gideon worked me in to fix it again when I know he was busy. He redesigned the whole hose with two elbows so it would not be under stress and did not charge me for the second repair, which he could have. There was nothing wrong with the first job he did. More than fair. He's my guy from now on. Highly recommended.
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September 2018 by Courtney C.
Can't say enough great things! Wonderful people, quick, efficient, knowledgeable, fairly priced & just all around pleasant experience. Recommend to anyone and everyone. Thanks for taking care of us!
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March 2018 by Brian S.
Well we had a leaking toilet in our new rv. Mike came out & diagnosed the problem ( Needed to replace the toilet). So new one was brought out & Mike replaced.. Unfortunately we had another leak. So Gideon came out & found the problem fixed it & left. Unfortunately the inlet hose sprung a leak & Gideon came all the way back out & fixed it immediately. This goes above & beyond the call of duty & not only was he able to fix it, he refunded some of our money. This is the company to call if you need help with your rv. Mike was also very good & we can't say enough good things about Lee & her professionalism & cheerful demeanor. These people are what a business should model their business after.
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March 2018 by S Jones
RV Medic did a great job fixing our water heater. I have called mobile RV repair people in the past and they have always failed to help us. I tried again - RV Medic - and I was very satisified. Good Company - Great technicians.
