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June 2024 by Jeffrey Gill
Biggest wireless carrier rip off in the world. You want your money stolen sign up. If you have a problem with your cell phone they'll be more than happy to sell you another service to help you fix it. But they are unwilling to help you when it comes to getting the services you pay for.
You can get better service in more locations for cheaper with any other company, not to mention those other companies did not take away the benefits and freebies that they used to have like boost did.
This company is truly showing that they are only out for themselves at the expense of the customer.
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June 2024 by Mindy
Nathan and Brennan went above and beyond to help. They even got on the phone to help us try to straighten things out with our old carrier.
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March 2024 by kristin witt
I went into the store on Sunday March 10th and had one of the most amazing experiences. Both of my daughters needed new phones and the lady working was so friendly, knowledgeable, efficient she made the whole process go smoothly and seamlessly. I would give her 10 stars if I could!
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March 2024 by Terry Griffis
Brenden was very helpful and went out of his way to help me with transferring my number from AT&T which was a nightmare! Thank you Brenden!
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February 2024 by Drew 9π9 Ganong
Bestest Boost store I've been to.
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February 2024 by Steven McCOY
On the 13th of Feb around 16:00hrs went to the Boost Mobile store in Kingsman AZ.Had an issue with my Cell phone brought my issue to the Sweet Gal working there she was very helpful Informative I was Greeted with a smile she was very kind i had all my questions answered she helped with picking out a New Cell Phone and Accessories i felt like i was part of the Boost Mobile family..Thank You Kindly
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February 2024 by 99 Alpha
Bestest Boost store I've been to.
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January 2024 by Aelton hill
I just called so I can get a new phone. The reason why I need a new phone is because I cracked the screen on the other phone I have an account with Boost for over 3 years. And the customer support people on the phone or more than willing to help me. This is the third time I've tried their store in Kingman Arizona. I will never go into that store to do any kind of transaction or boost anything with my account. Customer service is spotty at best and he's a serious comb through. My problem is they're telling me I need a new SIM card when I just got a phone no more than 6 months ago. They want to charge me $160 to get me a new phone that I'm not even sure I want but when I talk to customer service about it they told me about 50 to $60. I know something's wrong there! I will try my luck at the Boost Mobile in Walmart in Bullhead City Arizona. I wish they would just close down the store in Kingman Arizona. I would put 0 ⭐ but it won't let me.
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November 2023 by Sonoma Van Brunt
Renette and Brennen (sp) consistently deliver fantastic customer service and knowledge. They always — always — remember their customers and particular needs and concerns. Can’t say that much for other carriers!!! Thanks guys!
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November 2023 by Heather Norris
The staff is so helpful and courteous, always a good experience
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October 2023 by Christine Martin
Went into Kingman Arizona Boost mobile store to switch to a Boost plan. The gal was so rude and condescending that I ended up leaving. You could tell she hated her job.
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July 2023 by Carol Minnerup
They helped me when no one else would. They are friendly and polite.
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February 2023 by Rebecca Muller
This store has improved so much that I deleted my first review. The employees were kind and helpful and answered all my questions. The young man that works there even filled out my application for the ACP program on his tablet. I used to dread going in the store but not anymore. These employees have done a total turn around and are very pleasant people. Keep up the great customer service. Thank you again. Sincerely Rebecca
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February 2023 by Darlene Anderson
Feb. 3, 2023 my phone encountered an issue.Within seconds these 2 in store fixed the phone. They rock and have a GREAT PERSONALIY!!! Highly recommend this store.THANKS GUYS YOU ROCK!!!!
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January 2023 by Dan Bellaver
I got the Samsung galaxy A23 and bought $ 60.00 plan with 50 GB of data and I can't get my to work my new phone.I waisted all my money ? for bad data that doesn't work anywhere in the City of Kingman, AZ or Golden Valley, AZAnd they don't know how to fix it and I'm going back to Straight Talk Phone from Wal-Mart.
