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June 2023 by Cher Schoolcraft
Amazing. I'll say it again. Stacey was super helpful.
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June 2023 by Cher S.
Stacey stayed after hours to help me get my taxes done. She took the sting out of the process. In fact, she help navigate the new taxes and how to improve on the results for next year. They were the nicest and most transparent service in Kingman AZ. Honest and fast, and with kindness.
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May 2023 by David Rivas
My first visit with Jackson Hewitt, and it was quite pleasant. The staff was very friendly. It was a good experience.
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May 2023 by Dara-Jean Shea
The lady who helped me yesterday at Jackson Hewitt was wonderful and I will go back next year.
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April 2023 by Mary Ellen Lopez
Very nice ladies enjoy there work they are the best
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April 2023 by Louis G
I had my taxes done today at jackson hewitt been going there for the last 8yrs and its always a great experience i had larissa connolly n she was very helpful and acknowledgeable with questions i ask she was very delightful n made me very comfortable another great experience for me
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April 2023 by Linda D.
Sorry, I have to re-do my review. I have never seen such incompetency in my life! I thought stacey was awesome when she did our taxes.... BUT. She made a big mistake and we had to do an amendment less than a week after she submitted them. Over the past month, I have left 10 or more messages for her and never once did she return my call. The people in that office don't give a rip. So my husband & I went down there. She was very apologetic. So, mistakes happen. I get that. BUT then she made a big mistake on our amendment! OMG this is such a mess. Again. No return calls. So today I went down there. She told us our refund would be $917 and when in fact, it's $222 due to her mistake on the amendment. So disappointed in this place, I chose them because they had some good reviews. So beware, people... just be sure its being done right the first time.
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March 2023 by R Miller
We had a very nice experience and would use them again next year.
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February 2023 by Michele Duggins
Juan, at theWalmart location in kingman Az was not only deceitful, but a full on liar just to get my business. He got me this year, however will not have my business next year. Be careful, you would think that a professional would be truthful but not in this case. The answer to my tax question was answered, but I was told what he thought I wanted to hear. The Jackson Hewitt in kingman is a franchise, so after telling the owner how I was treated, there was no concern, so shame on her too.
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February 2023 by Janel Jacquez
Service was excellent!! A very kind lady that served me her name was Michelle was awesome went out of her way to help with everything I needed to get done.
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February 2023 by Mary Phillips
Waited approximately a half hour to get an appointment not impressed at all with the person that did my taxes I should have been put as head of household not single now for the app they made it so hard to get in and check on your refund or even get take a check at your filed forms I've tried for 3 days cannot get into my account finally went through the IRS I got any immediately it cost me over $300 to file my taxes ridiculous ridiculous never go through Jackson Hewitt again I don't even have copy of my tax forms they're a rip off
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May 2022 by STARSHIPMAN
Jackson Hewitt is a great place to get taxes done ✔️.. Stacey helped me out alot I have been using the forever ?
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April 2022 by michael wilson
My taxes were done quickly which was very nice but when I got the bill, my jaw dropped. They did give me a senior discount but I believe the bill was still to high. I could of gotten them done cheaper with one of their competitors.
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April 2022 by Craig Averell
Very good service. The tax accountant was patient, and thoughtful. This is my first experience with JH tax service;if all go's as planned I'll be back in the future!
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April 2022 by Valaire Rodger Morton
Awful tax service and even worse customer service.