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January 2024 by ROY SWATZELL
Setting up accounts, easy. Loan application, easy. Friendly and EFFICIENT, awesome. Statements simple to understand.
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December 2023 by Marie Thompson
I recently opened an account here and found everybody to be friendly and helpful! I highly recommend MCFU!
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November 2023 by Gene Harvey
THE NEW WEBSITE ABSOLUTELY HORRIBLE. THERE IS NO LINK TO PRINT TRANSACTIONS. I CANNOT EVEN SAVE RECENT TRANSACTIONS.THE OLD FORMAT WAS BAD, BUT WORKABLE - THE NEW ONE? GARBAGE.
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October 2022 by Angie H
Ramona is the absolute best. She really care's about her customer's and goes above and beyond for them. Highly professional, and knowledgeable. I love MCFCU.
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September 2022 by Gene Wilkes
Everytime I can get a Professional and Polite, assistance with prompt friendly greetings. By far, my personal experiences with all of their staff 25 on a 10 scale. After 17 years at another Arizona Credit union, you're missing out on the Superior Service and the Quality of a awesome bank that number 1 of anyplace throughout the state of Arizona
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August 2022 by John Ruiz graphicbadger92icloud
Highly unprofessional! Me and my daughter when into the bank to exchange money for pennies and asked for $30 exchanged into penny rolls. They bring me paper no pennies. I asked for filled penny rills . She said they don’t have penny rolls .wow, so my daughter wanted 20 1$ bills and put her 20$ bill on the counter and sai “well here can I get this turned to 20x$1 bills and she said no and proceeded to ask if we had an account there knowing my daughter is obviously 11 years old . She is under age and it’s not legal to have or even obtainable to get a bank account at her age . The lady said well we cannot do that unless you have an account here . Said to my daughter . So we left bummed out .crazy to think a bank cannot do ether of those needed being a bank should be the one place you go to assure those objectives are possible .
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August 2022 by Darren R.
This credit union is the best place in my opinion to take care of your financial services. I have always had great customer service with a smile.
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August 2022 by Ramona B.
I enjoy working with our members and the people of our community. Our employee and member involvement with our community is what makes MCFCU so different than other credit unions. Our members give back to our community... just by being a member of MCFCU! Mohave County Veterans, children in need, homeless shelter, food banks and the Childrens Miracle Network are just a few of the programs that MCFCU donates to often. Being part of our membership means more to us than just a name. At MCFCU, we are all, "People Helping People".
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August 2022 by Lisa Lovely
We love this credit union! The staff is always so helpful and they get the job done from start to finish. I can count on my credit union for financial advice, loans, credit cards, online banking and savings. They are fair and dependable and if you are looking for a true financial institution where everyone knows your name❤️…then this is the place for you. And they also give back to their community! Always helping the children and families in need, the Veterans, and the local homeless shelter to name just a few. This is the place to be!
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August 2022 by Becky Hooper
Mohave Fed Credit Union has been my bank for 5+ years. They are professional and great to work with. Highly recommended!
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August 2022 by amy carrera
MCFCU is a community minded credit union that really does help out with our local schools, Veterans and other organizations. It is where I enjoy and feel comfortable doing my financial business.
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August 2022 by Holly Dudley
Fast, professional and friendly people. Always willing to help others.
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August 2022 by Nathan Wells
Their member policies are ridiculous, not only do they not call people back when they say they will but they take all these details and then when you call for a status update they magically already made a decision. Not that I was going to be notified. Esmeralda needs to do better and so does the rest of the staff. Mohave County resident or not, I've never heard of a bank that doesn't want to take people's money. Apparently if you don't live here they don't want you're money. OK!
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July 2022 by Angie Hoopingarner
Ramona is the absolute best. She really care's about her customer's and goes above and beyond for them. Highly professional, and knowledgeable. I love MCFCU.
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April 2022 by Deanna Jones
Worst customer service!My husband and I sold our house in Washington and purchased a house in Kingman. We attempted to open an account here but the teller said they were not accepting new members. My husband tried to explain that we are members of a credit union in Washington and that we wanted to move the proceeds from the sale of our home to Kingman. The teller just kept repeating that they are not accepting new members. My husband Said well I guess we’ll be looking for a new credit union to transfer our money to. A lady behind the counter just to the left of the teller, said “good”. Then went out to the ATM, only to find they don’t have shared banking either. If they ever start accepting new members again, stay away, stay far away. Your better off with a bank.