Mother Road Harley-Davidson is a dealership known for its friendly and helpful staff, providing excellent service to customers. Many reviews highlight the outstanding effort of employees, such as Suzi in the parts department, who went above and beyond to ensure customers received the parts they needed to get back on the road. Customers appreciate the knowledgeable and polite team, noting that there is no pressure to buy and that all questions are answered thoroughly. The dealership stands out as being better than other Harley-Davidson locations, with a welcoming atmosphere and good people working there. The service department receives high praise for their professionalism and willingness to accommodate customers' needs. For example, during a road trip, the team managed to fit in oil changes quickly and even provided transportation to breakfast, making the experience smooth and enjoyable. Customers also commend the team members for their above-and-beyond attitude and dedication to service. However, there are some concerns raised about warranty and repair issues. One customer was disappointed with the handling of a warranty claim involving a blown fork seal, citing poor communication, unexpected charges, and lack of responsiveness from the service department. Despite this, the general manager responded positively, making things right. Overall, Mother Road Harley-Davidson is seen as a good dealership with friendly staff and quality service, though experiences with warranty service may vary.
Seth and the entire staff were very courtious and knowledgable when I purchased my Used Motorcycle today, I will definately recommend Mother Road to my friends. Thankyou Gary S.
March 2026
Top notch service! I broke down on a cross country trip, these lads squeezed me in on no notice, fixed my problem for a great price, and had me back on the road in less than an hour. Well done all around.
February 2026
I bought my new bike up at mother road , harley davison in kingman The staff at mother road, Harley Davidson, up in Kingman, is awesome, especially Savannah. She was my salesperson. She has helped me every time I've been in there and my brother also, she's great.
