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October 2023 by Dawn Napier
Excellent customer service. Friendly staff.
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August 2023 by Sharon Chavira
These people are great. Staff is very nice, explains things well and true to their word. The service itself is stupendous. They are quick only do what's necessary and the prices are fair. We wouldn't take our trailer anywhere else
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August 2023 by Azjackalope
Horrible service. I was trying to help an elderly lady (mid 80's) who was stranded with her show goats and a broken trailer. Her receiver hitch had the ball come loose, had been that way a while in my estimation. It was beyond repair, an egg-shaped hole. I had a new receiver that came with my truck, and she purchased a ball before I saw the extent of damage. I did not have a wrench large enough for the nut, so I went to Trotter's where I have done business before. The lady behind the counter was rude and could care less at what I was trying to do. She said they were short on techs and could not tighten the nut. I then asked if I could talk to one of the techs to ask a question she said she would not call one up as they were too busy. I decided right then and there that I would never do business with them again nor recommend them to anyone. I then went to Northwest RV. The techs did not even bat an eye and promptly torqued the nut on.
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August 2023 by John Rodriguez
Stopped doung business there when they wouldn't give me THEIR estimate, rather, they waited to see what MY insurance would cover first. $$$! I should have listened to other's bad reviews prior to this. Just Didn't feel right.
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August 2023 by Robin Sansonetti
The people were nice. They have not worked on my rv yet though. Hoping for good service. I'll keep you posted.
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July 2023 by Joe Klaassen
I find this place the best for RV repairs.Better Than the dealer
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June 2023 by Shaun Ponegalek
Was from out of town really needed their help with my father‘s motorhome trying to sell it didn’t really know how to work anything and it asked for their help and they wouldn’t help at all, this places is over price they lie don’t put your RV up for sale with them they will take 10% off of the price you want and sell it for higher and they’ll make a even more profit off your RV because you’re only expecting so much money but they listed for higher and you only get what they told you it’s worth it they’re thieves.
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June 2023 by Chris M
Very busy place! Everyone was nice and knowledgeable! Will definitely go back.
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June 2023 by Greg Tabak
I called Trotter’s 15 minutes before closing to see if they can assist me with an emergency regarding one of my. We are bins not closing properly. The person I spoke with, was not very pleasant and rushed me off the phone and told me to call her the following morning, but most likely they would not be able to help me. In my travels I have run into many RV service locations, and this is certainly not one I would recommend from a customer service standpoint.
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June 2023 by Mark R Wilson
Can't-do attitude from the receptionist. She kept telling me how busy they were instead of just answering a basic question about a part. I was asking about a check valve. The right person at the front desk could make this place a raving success.
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June 2023 by Rosalyn Rich
Great service. Part I needed would be there next day but I wouldn't.
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May 2023 by Dennis R.
Needed some rear lights replaced and generator worked on. I was told two weeks, which was fine it was just sitting. Came back an hour later, after dropping it off, for something else and it was already being worked on. Awesome service!!
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May 2023 by MOSER FARMS
We broke a leaf spring driving on Interstate 40 near Kingman, Arizona. Trotter’s RV was the first place we called. After calling to see if they could fix-it on a Monday morning, we made it to their shop at 10:30 AM and they finished at 4:30 PM. They replaced both springs with parts in-stock, no waiting for days. We also needed a new toilet water line value, wall mounted heater thermostat, hot and cold water drain values. They did the extra work and the final bill was 20% less than the estimate. The manager and mechanics did a great job. We would highly recommend them. Thank you so much, we were able to get back on the road safely and get home.Services: Steering & suspension repair
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April 2023 by Cody Perry
Helpful and friendly service. Worked on my camper last year and helped me learn a few things.
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April 2023 by Susan Faulk
Wonderful service. Our slide broke while traveling through the area. They were booked for 3 weeks, but worked us in and repaired the slide the same day. Highly recommend.