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January 2024 by Charles
Truly a great family business. Rob and Leigh make each visit fun. Great place for E-bay and Amazon pick up. Your stuff is safe since it's only Rob/Leigh
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December 2023 by robin czajkowski
I had a great experience at this store .. both people working were super nice and ready to help .. If you need to send packages , I highly recommend going here ..
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November 2023 by Barb Olson
I love Hallmark stores and have gone to many of them. I have never been in one that treats customers as poorly as this one in Lake Havasu does. The woman working in this store is mean and nasty--so sad. I will not spend another dime in there and that makes me sad especially at holiday time.
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May 2023 by gigi biondo
Crazy old mean miserable lady. Definitely avoid this place at all costs, she will probably throw your card at your face like she did to me Was my very first time in the store and I’m really glad i didn’t give her my business. You probably shouldn’t be working around people if you hate your life that much. Yikes.
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May 2023 by Grant vincent
The owner is so rude, not only did I not get greeted upon entering but she actually snapped at me when I asked her a questionI wrote a bad review and was going to leave it at that, but then she threatened my husband, if I didn’t take my comment down. Talk about crazy and unprofessional!!!
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March 2023 by Mark E.
Highly Recommend - Five Stars. It's difficult for me to understand the negative reviews. I have been a long time frequent customer, and have never had a bad experience or less than stellar customer service. If you bring a pleasant attitude, it is always returned. I think the reviews are more telling about the negative customers than the owners. This business is immaculate and well stocked, offering in-store shopping for the most current greeting cards and gifts. They also offer full service mail and shipping options. Rob and Lee are very helpful and professional and I offer my highest recommendation without hesitation or reservation. Great store!
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January 2023 by desiree hensel
been using them a lot with my personal information and they are very professional and helpful
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January 2023 by Julie Mitchell
Will never go to this store again. First time in this store. I need a special card, so decided to go to Hallmark. I’m on the phone with my mom picking out a sympathy card out for our aunty who recently passed away. We picked out a card and as I’m getting in line to check out, the lady told me to be quiet and to get off my phone. So I told my mom I needed to get off the phone and ended the call and at that moment to other people walked into the store, being very loud, and she didn’t say two words to them. How rude was this lady! Like who does that.
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March 2022 by Katie Kane
Incredibly unprofessional!! I messaged them on Facebook to find out about when they would get more stock on a certain item. I’ve gone in and spent a good chunk of money on the same type of items in the past at their store. Today, the person who was messaging with me, decided it was best to argue about where to buy this certain item, and which stores actually sell them. All they had to do was answer my simple question, and not start an argument. I have screenshots of these messages and plan to share them on Facebook as well! Can’t believe how I was treated by whoever was messaging me!! They then proceeded to accuse me of degrading them, and blocked me from responding after accusing me of that. I simply stated that I didn’t like the way they were handling this, and asked why they would want to start an argument. Just because your specific Hallmark doesn’t sell an item, does not mean you need to argue with me! I am a business owner myself, and would NEVER argue with a client, or treat them this way. I’ll be spreading the word, and will not be spending my money here again.I guess since they continue to argue in their reply to this review, I will include pictures of the conversation. That, and the reply given here, were extremely unprofessional, and will tell you all you need to know about how this business is ran. I didn’t ask for your advice, I asked if you had an item in stock for goodness sakes! You carry Squishmallows! So if a certain one is exclusively sold at Hallmark and Paper Stores(one in the same company! I’m completely aware of franchises), treating me as if I’m a complete moron, is absolutely not the way to handle business!!
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February 2022 by Brian Dutko
The only reason I am giving one star is because they won’t let me give zero, Lee is one miserable human being how they stay in business is beyond me
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December 2021 by Shirley Santiago
Always top notch and courteous service. 5 stars.
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November 2021 by Marilee Austin
Awesome got some great deals,and there always friendly
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November 2021 by Bill Povondra
Very nice clean store great service
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June 2021 by Donna R
Always can find the card you want here. I love all their knick knacks. A pleasant store. Very nice employees.
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February 2021 by terri dashney
Awesome business. Very quick and friendly people.
