-
September 2023 by Kim A.
Albertsons offers on line shopping and home delivery. This is one of the best features available !!!!!!!The food is always top notch, delivery people are friendly and always on time. The app lets you track where and the time they arrive.I know the food will e fresh as the store is always clean !!
-
June 2023 by Rose H.
They have good selection of organic & lactose products.
-
June 2023 by John Doe
The blonde hair pharmacist or pharmacist assistant has no bedside manners or needs to learn how to deal with patients. People visit a pharmacy because they're in pain or discomfort. They don't go there to appease a pharmacist or get a lecture from them regarding the tone of a patients voice. Go to smith's pharmacy or Walmart. Avoid this ghetto establishment.
-
March 2023 by Katelynn D.
I love shopping here for my groceries when I'm on this side of town. They are always clean, I can find close parking, store is always stocked with fresh fruits and vegetables (both organic and non organic).. Any produce or meats you get is always top quality. The prices are reasonable and the store is always stocked. I have never had a problem not finding something I was looking for and all the staff are friendly and helpful. I went in today and had Allison as my cashier, and i was so embarrassed when I found out my WIC didn't cover somethings I needed for my son and I. She said don't worry we have all been there, made my situation a lot less embarrassing, was caring and helpful. I just wanted the managers to know you have a very kind hearted, humble, patient, thoughtful and caring employee. It made our day! She is the true definition of outstanding customer service! I will definitely continue to keep coming here.
-
March 2023 by Andy L.
I have always enjoyed shopping at Albertsons. When I lived in Santa Fe, NM, Boulder City NV, Las Vegas NV, and several other towns they have always been my go-to-market. I was used to paying a little more for some products when shopping there, but I always really enjoyed Deli Turkey Breast, Sushi selection, Hot wings, and the quality of the produce, so I felt it was worth it. Recently when they were charging over $5 for a can of tuna that was sold in several other places in town for under $2.00 for the exact same item, I was a little taken aback. Still, they do have good specials occasionally that help even that out. However, since moving to Lake Havasu City, AZ, time and time again, I have been charged full price for sale items. When I use self-checkout I am constantly having to wait to call someone over to adjust the charges. Often I do not have the time and just begrudgingly pay full price as I am on lunch from work or short on time. On my last visit, I stocked up on a great value on Tillabrook cheeses, they were on a nice sale with a 4 limit, so I bought 4. I went through a cashier aisle, and was distracted at checkout talking to another customer in line, and did not catch that again, I was charged full price for the cheese. I was overcharged for almost $12. OK, mistakes happen, but not only does it seem to happen time and time again at this location, but they could care less. I contacted Albertsons on the web, I explained the situation and sent a copy of the receipt. I was contacted back in a reasonable time by Albertsons corporate who said that this would be forwarded to the local store and I should hear back from them shortly. Weeks went by with nothing. I contacted Albertsons again via the website, again never heard from the local store. Very apathetic customer service, I think I am done with this company.
-
March 2023 by Linda H.
I had the misfortune of shopping at this store this evening and checking out with the sourest, rudest checker by the name of Yolanda. She was nasty from the moment we arrived at her check stand. When I asked about the price of an item that was not registering on sale, she said "sales come off at the end of the transaction". I didn't hear it correctly and she repeated herself, emphasizing each word in a snooty manner. As I suspected, she had overcharged me for the item in question so I went back into the store and took a picture of the sign with the sale price. With my usual crappy luck, she came to the customer service counter and so I had to deal with this nasty woman yet again. I showed her the photo I took and the receipt where she overcharged me. At one point my phone went dark and she literally shoved the phone across the counter at me and said "pull up the photo again". By now I had had enough of this witch and requested to speak to the store manager. When I asked for the manager by name, she interjected with "he's been gone for months already". A young male came over who was ridiculously timid and wasn't much help at all. He gave me a half hearted apology when I explained that his cashier was behaving unprofessionally and rude to customers. Bottom line, every time I've shopped at Albertsons' there has been a discrepancy in price and now TWO cashiers who need to ask themselves whether they really want to work with the public. Because these sour b**ches need to check their crappy attitudes at the door. Don't take out your lousy day on unsuspecting customers who come to your check stand with a friendly demeanor. I'll be doing my grocery shopping elsewhere from here on.
-
January 2023 by Bryan Justice
Best pharmacy in town by far!
-
October 2022 by Sue Jolley
Doctor sent my wife's prescription on a Monday and I had to stand in line on FRIDAY and complain to finally get it filled. Male pharmacist name was something like Masued. wife called several times with no call back
-
August 2022 by L Lehmann
I have ordered delivery several times, and the staff keeps acting like they don’t know what’s going on. I’ve had trouble with every single delivery so far, leaving me to chase down and solve issues on my own. According to them, I’m the ONLY person who ever uses delivery, but they still have issues getting my orders to my home.Their website encourages delivery, saying it saves time and adds convenience, but I’m not seeing those benefits.Several errors with insurance, constantly out of several medications (and asking ME to call around town to find them), and they don’t answer the phone for hours at a time on some days.I’ve spoken to corporate several times, and even they can’t understand what’s going on.
-
August 2022 by Saray O.
Extremely clean, well stocked and extremely nice and friendly cashiers. We bought some fruit on the go and it was fresh and crisp. We couldn't find a product and one of the employees was really nice to show us where to find it. Keep up the good work :0)
-
June 2022 by Brittany B.
This is my favorite grocery store in Lake Havasu, hands down. The store is clean, and the employees have always been so polite. My father was a butcher, so I am picky when it comes to meat counters. There's a young man in the meat department I usually see there (not sure of his name) but he is always friendly and when I look a little lost or too deep in thought, and asks if i need assistance finding anything in the store. He really goes out of his way for customers! Their produce is good quailty too and the guys in produce are super awesome too! The ladies at the deli are always very nice and let me know when rotisserie chickens are coming out. I really like making Albertson's my go-to store because shopping is actually a nice experience. They have good quality groceries and a great staff. I take the time to review businesses honestly, and I feel like it's important to review even grocery stores on yelp, because most people come here to complain. I hope all the employees there know how much people like me appreciate their nice kept store and smiles! Odd thing to say, but I grew up in grocery stores- my mom was a cashier and my dad worked the meat counter. I truly do appreciate going to the grocery store and having a nice experience. Thanks to everyone for all of their hardwork!
-
November 2021 by Stark
I'm heartbroken that Mila isn't there anymore. I'll give it a chance for a few months but since she left I can't get anyone on the phone to help me:( She was the absolute best.
-
August 2021 by Debbie W.
Shame on Albertson's! In the state of Arizona mask mandates and vaccine mandates are illegal! The local store managers are still forcing this on their employees despite the fact that it's against the law! They are discriminating against their own employees, breaking the law and destroying the civil liberties of their employees! I hope they all get together and go on strike, or better yet file legal action!
-
August 2021 by steve d.
Unknowingly got there close to closing time. After they made an announcement they closed in 3 minutes (when my cell phone told me they should be closing in 6 minutes) I frantically tried to get the stuff I needed. 3 minutes was enough time as I only needed a couple more things. Maybe 90 seconds after the announcement, a grumpy masked older lady chases me down the aisle telling me I have to take the stuff I have to the register NOW. My cell phone confirms I should have 4 more minutes. She then goes and yells at my wife and kids who were in another aisle grabbing the last items. I made a remark in the most friendly tone I could muster at this point about them seeming to close early. She rolls her eyes and is so rude in response I told her I didn't even want the items anymore and she could put them away. We left without buying anything and went down the street to a competitor who was nothing but kind to us, as most of the people in Havasu seem to be. I won't be back to this Albertsons.
-
July 2021 by Clinton Warner
SuperOut of Site