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March 2024 by J Williams
Trevor is the man and knows his stuff! Mostly important my rental was clean and gassed up! Will definitely rent from here again.
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March 2024 by Jim Getten
Rented a Jeep Wrangler for a few days at Lake Havasu City. Great rig! All the people that help me were superb. I love Avis. The girl that checked in the Jeep was so awesome. Here's her picture. ?
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February 2024 by Susan Slavik
Best ever! Gave me a rental that would keep me safe while heading into weather! Pick up and drop off exceptional! Will only rent from Avis going forward.
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February 2024 by Ryan Tefft
Vehicle pick-up was clunky. Corporate rental for Avis preferred, and the vehicle was not cleaned or checked in prior to handing it to me - it was told to me though, so points for letting me know. Tire pressure light was on at pick up, but I needed the vehicle so I dealt with that myself. Vehicle drop and closeout was very smooth. I extended the rental 3 times and all of that went smoothly as well, but was done through AMEX business travel and not the local site. Visually, there were plenty of vehicles in the lot, so the issues at pick up were confusing as a customer. Not aweful, but I definitely would have stopped my wife in her tracks with a tire light on.
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December 2023 by Kayla K
Sheila was very kind, friendly and professional. She was responsive and went above and beyond making this a wonderful, quick, easy, hassle free process! I was in and out with a car booked in no time! The vehicle was in wonderful shape, clean condition and drove perfectly. It was safe and reliable. Not to mention the prices were better than the other rental locations in the area AND they are open on weekends!! Will definitely be giving my business to Avis again for any car rental needs.
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December 2023 by Anthony Loaiza
Great rental company clean newest cars in the fleet hands down best prices best service in town
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October 2023 by Cory Rarick
The desk lady was the owner and was totally awesome!!! On drop off there was a younger lady that could have cared less about anything. Not at all friendly. Overall the car was great and had no issues.
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August 2023 by Shirley Hall
Every time we rent it’s never stream line. They have to see DL. Counter people at pick up are never very helpful to resolve it. And now we both have separate preferred numbers. Maybe that will resolve the problem. The one who drives must make the reservation.
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July 2023 by Danish Khaliq
I have used this location at least 10 times in 18 months. The staff are all fantastic. Sheila is incredibly knowledgeable, helpful, and a ton of fun to speak with. I'll miss being a customer. 11 out of 10 recommend.
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June 2023 by james hoover
As a frequent rental customer at the Lake Havasu City HII location it is always a pleasure to interact with Sheila and her team. Very friendly, professional and personable . Each rental experience is a 5 star experience!
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June 2023 by Angie Healey
This location closes at 4pm on Thurs correct? Why would you allow a car to be reserved & picked up at 4pm only to get there to hear "sorry we are closed, you will have to come back tomorrow at 8am" I MEAN WTH!?!? Wouldn't you advertise last pick up at 3pm being it takes at least a 1/2 hour to get paperwork and walk through done?! I'd love to hear an answer.
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June 2023 by amesa prieto
Everything was good up until we got where we were going and noticed the tags were expired by 6 months when we told the girl about it when we dropped it off she just shrugged it off like no big deal and didnt even try to compensate us it any way for the risk we could have had to take luckily we didnt but still having to drive the whole time with expired tags was very stressful a shrug and a sickly sweet smile was not comforting at all in this situation
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June 2023 by Lisa Markarian
The worst experience! Lake Havasu Cityto catch a flight in Las Vegas. They gave me a car with the tire pressure light on.. Told me to go to the gas station myself and put air in it! Although i did try i looked down and 3 tires were at 45 and one at 23! Something was obviously wrong with the tire. It didn't just need air. I went back for a replacement. She would have sent me on my way across the desert to be killed by a blowout! Also added charges I didn't authorize! Dropeff was closed so i had to leave a note. Couldn't even talk to someone. Im also going to let Jetblue know they shouldn't affiliate themselves through their partner program Paisley! Who would want to associate themselves in this manor. Never again!!
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March 2023 by Terri Lorens
I rented in Lake Havasu City, AZ. Rental was super quick and easy - no waiting. Rate was great with AARP discount. Staff were very friendly and helpful!
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March 2023 by John Everhart
The service at car pick-up at Lake Havasu City Airport was a bad experience. I had to wait 10 minutes for the clerk at the desk to finish a personal cell phone call, then to tell me how bad her day was going to be. My car was not ready - I had towait for the service man to clean the car, and then he acted like he was waiting for a tip.Guess what? I had a plane to catch in Las Vegas, not to stand around for a total of 30 minutes listening to a clerk’s problems & for a car to be cleaned!Fortunately, the car was good.