-
February 2024 by Matthew Neff
Excellent customer service! Their main concern was making sure we were happy and everything in our rig was working top notch. Couldn't be more satisfied with our experience here!
-
February 2024 by Rick Cowles
I recently purchased a Motorhome from First Class R VExcellent customer serviceAll the team at First Class RV are very knowledgeable and friendly. I highly recommend this business
-
January 2024 by Laura Rahe
We recently purchased a used fifth wheel trailer from First Class RV. I highly recommend this outfit. Great customer service, excellent sales department and very professional and knowledgeable service department.
-
January 2024 by John Simpson
Bait and switch charge more to fix old than replace with new
-
January 2024 by Fred Jaime
First Class is exactly what the name implies. Tom in service along with their mobile tech crew are awesome. Customer service and satisfaction are first and foremost. Tom went above and beyond in getting the AC unit on our coach replaced along with other warranty repairs. I highly recommend them for all of your service needs.
-
December 2023 by Scott Maniates
Definitely recommend this place! We made an appointment to have our RV awning adjusted and repaired. Dropped it off in the morning, Had it back before noon the same day. This is the only place I’ve ever been where they actually schedule appointments and keep them! We will be back for other repairs.
Thank you guys!
-
December 2023 by Jo Anne McClelland
Oh my gosh!!! These folks are amazing. They should teach customer service to other businesses in LHC... From our 1st step onto the lot to the moment we drove off with our "new" 5th wheel we were very well taken care of. Our unit was serviced and clean when we picked it up. We were given a very thorough walk through of the unit with step by step instructions for all the bells and whistles as well as the basics. Do not hesitate to trust 1st Class RV and Marine to purchase your "new" pre-owned RV. They have a great selection of units - mostly motorhomes. Rich, Bill, and Chris are the guys to trust! We will use 1st Class for service in the future and when we are ready to trade up to newer model.
-
December 2023 by Michelle Kaady
First Class all the way. Tom and Glen were both very friendly and knowledgeable in helping us with a quick repair while traveling. They ordered the parts for us and had us on our way in no time. We highly recommend their shop for repairs. The price was more than reasonable and did not hurt the wallet. We will definitely drive all the way from Oregon for future repairs as no one else even came close.
-
December 2023 by Jonny Utah
We’ve been loyal customs of First Class for several years and we recently purchased a Seneca from them. We are so happy with everyone from sales to finance to service, everyone was excellent to work with from start to finish We highly recommend First Class.
-
November 2023 by Sue Hannegan
Just bought our 4th trailer at First Class RV in Lake Havasu City..What a great experience from front to back...Bill Weldon could not be more helpful and just a great guy! (You owe me a beer Bill?) Rick in the front office...the mechanic that did the walk through with us .. everything was well...First Class!!Highly recommend them for sales and service!!Bob and Sue Hannegan
-
November 2023 by Kelly Booth
We purchased a class C RV from First Class RV and Marine. We were so impressed with every single person working there from Rick and Bobby in sales, Bill in finance and Chris in delivery. Anyone looking for an RV should head there first…..Awesome Awesome people!!!!! Thanks Guys we are happy campers!
-
October 2023 by Tina N.
we would like to give a huge thank you to Skip and Jason. we took our motorhome to First Class and they we able to complete all of our requested repairs which included replacing a residential refrigerator, fix the gas water heater, replace a motor on our large full-wall slide-all to our satisfaction. Skip communicated with us all through the process. wonderful customer service, better yet-our coach was returned in perfect working order. thank you First Class RV
-
September 2023 by Scott O.
We were getting ready for a cross country trip on a brand new RV. Could not get service in time from the warranty local dealer, but called first class service RV and they had a cancellation and serviced us right at the rv park. They were very well informed, and told us to be sure we checked every system before we left. Sure enough, 2 more problems propped up, and again, at the last minute called them. They were quite busy, but took the time to work with our schedule and get it done. Rare service today. Thank you to all the staff!
-
September 2023 by Lee Gorman
I had a problem with my toy hauler suspension and called all over town to get it fixed. I was told by many shops that they couldn't and/or didn't want to work on it. One shop said they could but kept putting me off. So when I called First Class RV and spoke with Skip, I was surprised that he new what I was talking about. We agreed on a time for me to bring it in for the repairs. Jason was able to complete the work the same day and he and Skip identified the reason for a hydraulic problem that has been troubling me forever. I immediately scheduled a time with them to get the hydraulic problem fixed. I also picked their brains about other problems/issues I have or had and they were very helpful to tell me how to resolve/correct them. When it came time to pay the I bill I expected sticker shock. However, It was very reasonable and they even gave me discounts without asking. I can't say enough about their professional friendly attitude, knowledge and capabilities they showed me. They are NOW my go to RV service center and I will preach their name. THANK YOU AGAIN SKIP & JASON, you are and went a step above and beyond your competitors.
-
September 2023 by Hannah Crowden
We just purchased a used fifth-wheel from First Class RV & Marine. We had a great experience and know if we need any assistance in the future they will be willing to help out. Bobby, Bill, and Chris were all very helpful, accommodating, and informative. They gave us a great value on our trade-in and delivered the fifth-wheel for us, over two hours away with no questions asked! They were also very welcoming to our independent inspector. We want to give a special shout-out to Chris, who walked us through our new-to-us RV and delivered it to us. He also completely set the RV up before he left. So thank you Chris, and thank you for your service!
