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September 2023 by abby lovell
went there the other day to fill our water jugs, we were also going to try and buy a bottle of water(cause it’s hot outside and we just got done shopping at smiths), the older lady who was there was extremely rude. my fiancée had asked nicely, if he could have a small cup of water, cause there was no bottles. the older lady told us in such a rude tone that we can buy a cup of water for $1.75 and that it’s on the menu. i’m sorry we didn’t look at the menu when most places have water bottles. we had no issue paying for the water but she was extremely rude. she than proceeded to tell the employee next to her that if people come in and ask for water cups that it’s on the menu and it’s a $1.75 will not go back,
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July 2023 by Google user
Great service line was 8/9 deep. She just kept plugging along WITH A SMILE ON HER FACE. and It was Real!! You got a good one Megan ??
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June 2023 by Antonio Richmond
Great service line was 8/9 deep. She just kept plugging along WITH A SMILE ON HER FACE. and It was Real!! You got a good one Megan ??
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March 2023 by C'Lesa K.
I used to love this place, but when the new owners took over they started doing something that made me lose trust in them. It might sound trivial, but they added a service charge for cards WITHOUT TELLING THE CUSTOMERS. It just shows a lack of transparency. Usually places have a sign staying this. They don't automatically give you a receipt here either, so most people would never realize they are gettimf charged extra everytime.. (But they make sure to post a note on the register saying if you want to tip on a card ask them and they will add it for you! lol) I don't mind paying a service fee sometimes, but the lack of transparency makes me wonder if they have integrity.
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January 2023 by orcasgal
Taste matters to me, and the large-sized take-home container of Pecan Praline was worth returning to buy again, but there may not be time in this trip. I can hope, however.
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December 2022 by SEAN AGUINAGA
Great service
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December 2022 by Erik Hedman
Love this place.
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December 2022 by David Hans (Rosco)
Ice cream is great. Like thrifty s
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December 2022 by Brooke S.
Drinks and milkshakes were excellent! Rating 2 stars because the lady that helped us was extremely rude to my family. She rolled her eyes when my little cousin asked for a mint chip milkshake (not a complicated thing to order at an ice cream shop) would not come here again due to her bad attitude. Still tipped her anyway
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October 2022 by Lindsay W
Megan is very friendly and helpful on a regular basis. We appreciate them as a business!
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October 2022 by Jacob L.
Great products and selection, but always closes at least 20 minutes earlier than their posted schedule. If you're constantly closed change the posted hours.
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August 2022 by David Hanson
Ice cream is great. Like thrifty s
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June 2022 by Sam Hunt
I just bought 2 pints of hand packed ice cream for $14.50 and got ripped off. Hand pack means hand pack not half packed. Teach your workers what they are supposed to know. I'm tired of getting over charged. Again fix the problem just maybe the customer might be telling you the truth. I have been buying ice cream way before you became the new owner. If this is the way you handle your mistakes then I will spread the word about the new owners bad customer experience. And I will not come back. That should help your future in Havasu.
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April 2022 by Adrienna W.
this is probably going to be the most honest review I have ever done... only giving 3 stars because the customer service was really good. I got a thai tea boba, a very popular boba drink that I have gotten from probably at least 20 different places. I wasn't expecting it to be the best because it's not a boba tea shop it's a water and ice that also sells boba, but when I say this was the absolute worst boba and just drink in general I have ever had I mean I literally tried the first sip gagged and then threw it away lol which sucks because it was a $7 drink that I didn't really have the money to be buying in the first place. I feel bad even writing this review because the store owner was extremely sweet which is why I'm still giving 3 stars. I would definitely go back to try the ice cream, but NEVER again the boba and I have never not liked a boba from somewhere. in conclusion- Customer service, water, & ice cream is great! boba, absolutely not and never again lol
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March 2022 by Apollo Ziembroski
Rude staff. Expensive water.
