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January 2024 by marianne benton
Everyone is very very patient with me.I give a 110 out of 100
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December 2023 by trudy hiatt
Michael Summers helped us open new accounts and was very thorough & patient with all of our questions.
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December 2023 by Erica C
I recently had an experience with this bank and I gotta say, their customer service was top-notch! Michael was super friendly and went out of his way to help me with my banking needs. Overall, I had a really positive experience with this bank and would highly recommend it.
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November 2023 by Rene Clark
I have been banking here for years.One of the only banks in Lake Havasu that deal with large coin deposits with out fees.
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March 2023 by Danielle S
The staff in the building are always helpful and kind. They worked with me to get me out of a bind when they were under no obligation to do so, and did it with a smile the whole time.Call center or any kind of support staff however is abysmal. They don’t know their own systems or how to help you. They just tell you to call the main branch which isn’t helpful in the slightest when your card has been compromised after business hours.
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February 2023 by Google user
The staff in the building are always helpful and kind. They worked with me to get me out of a bind when they were under no obligation to do so, and did it with a smile the whole time. Call center or any kind of support staff however is abysmal. They don’t know their own systems or how to help you. They just tell you to call the main branch which isn’t helpful in the slightest when your card has been compromised after business hours.
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January 2023 by Lydia L.
Jennifer Blakley the service manager in Lake Havasu has a “ not my problem” attitude and poor customer service skills that make the lake Havasu branch look bad. Frankly they would be better off without her.
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January 2023 by Ben Omlid
TERRIBLE BANK FOR BUSINESS -Was with this bank for 5 years for business account. An employer I had worked with had a promtion to sign up for one of their business accounts. it’s served it’s purpose as a bare bones bank but has a terrible website and worse customer service. I had an issue this morning regarding transfers and ended up speaking with the Manger Jennifer Blakley to try to resolve an issue. I could not be more disappointed with the service or the outcome. Stay far away a from this bank. Crooks.
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December 2022 by Ben O
TERRIBLE BANK FOR BUSINESS -Was with this bank for 5 years for business account. An employer I had worked with had a promtion to sign up for one of their business accounts. it’s served it’s purpose as a bare bones bank but has a terrible website and worse customer service. I had an issue this morning regarding transfers and ended up speaking with the Manger Jennifer Blakley to try to resolve an issue. I could not be more disappointed with the service or the outcome. Stay far away a from this bank. Crooks.
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May 2022 by David Engesser
20% Fee to cash a check drawn from their bank. When I spoke with the manager to inquire why the percent was so high, her response was "I didn't get a degree in numbers."
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May 2022 by Scott Young
charged me over 30$ to cash a check!
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January 2022 by Karl Ike
I smell felony bank fraud at HCB and can prove it
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April 2021 by Casandra LA
Always friendly, professional, efficient. Great friendly service every time.
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October 2020 by Lenny A
In my 76 years of banking HCB is the best
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April 2020 by Jeffrey Kirk
I have had an account with HCB for about a year now and I have not had one single problem with them. I would definitely recommend this bank for business needs.