-
February 2024 by Ann Hansen
Great sale items. Lots to choose from too.
-
January 2024 by Linda Aldrich
No sales people on the floor to help, prices high, even on sale.Did buy 1 item.
-
January 2024 by JoAnn Ohmann
I went to get items advertised for a low price, store didn't have the item or the advertised price. Very disappointed.
-
January 2024 by Daniels Brooklyn
Nice clothing!
-
January 2024 by Richard Green
J.C.Penny is my Favorite here!
-
December 2023 by Cindy Williams Lund
I love JC Penney. However, I forgot to bring my discount coupon and Averil (on jewelry) was unable to access the coupon at the register. Sad. Averil was helpful otherwise. ?
-
December 2023 by Christopher Havasu
JCP still has kept the merchandise stocked and priced clearly...
-
December 2023 by Ginnie W.
The JCPenney Store in Lake Havasu City isn't bad but some of the service sucks, when i got there i was intending on doing some shopping they didn't have any normal carts mostly they were carts with child seat, but they had one little basket and I thought that would be fine so I was looking at the clothes picked up several tops going to try them on before I looked at any more, there was a young girl working in the dressing room. I guess going through clothes to put away and rudely without any respect at all. She tells me you can't take the basket in the dressing room and I told her well I don't wanna leave it out someone will take it, she says just park it over there no will take it, by that time another lady comes out of the dressing room with a bigger basket and she says well she must've went in when I wasn't here but you can't take yours in, so I parked it over where she said then I thought about it and I thought that was just inconvenient so I walked off and told her she can put away, I figured I'll do my shopping elsewhere. She was a snotty little girl that had no respect for her customers. She gets zero stars. I should of told the manager they just ruined my day and lost a sell by making shopping inconvenient no wonder people are going to shopping online. I do have to say the lady in the makeup department was very nice and very helpful so i did buy some makeup.
-
December 2023 by byakou
The lady with the curly hair in perfume was very rude and was not very helpful. I was trying to find a scent and she was getting frustrated, and dismissive. After the first conversation I had from her I was under the impression she had been judging me and being very passive aggressive with her actions it was very immature and to be quite honest it ruined my over all experience I had planned on finding a smell and hopefully getting a perfume but I can confidently say that when I walked out I was more unhappy then when I walked in. I personally wouldn’t recommend her help to anyone.
-
November 2023 by Barb Das
Nice store. Well organized, friendly staff!
-
November 2023 by Leilani Perez
Jcpenney is not like it used to be so sad all the cheap clothing, and rude employees very high prices not at all like the good ol days ..used to love the men's t-shirts good quality thick...no more thin from over seas..SAS very sad
-
October 2023 by David Truby
Great staff that made me and mine feel welcome! I will be back for a business suit and a couple of bobbles for my girl.
-
September 2023 by Carol Baker
Nice big clean store. Helpful and friendly clerks.
-
September 2023 by Karin Cordner
What happened to this JCPenney's?! We went to get my husband a suit for a wedding. They want $100 for a vest and over $100 for a jacket made by Stafford which is plain old outdated men's wear. Their boys selection is almost non-existent. Their women's misses clothing had a large selection so it would be fine to shop for that. Sephora is gone and they have less expensive makeup like Jason Wu and some decent perfumes/cologne too. They had a big jewelry sale going on with a large selection of some very nice items. Their wedding rings as well as colored stone jewelry was quite exceptional in quality and price. Their home goods were just average and spendy for polyester bedding.
-
June 2023 by Emily S. Wiley
Found a dress that I honestly didn't think I'd find in town. Happy that it was here and 40% off ! What a score !