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November 2023 by Blaze Cochise
Nice facility, great friendly service. There were no units available the size we needed but were told to keep trying once or twice a week. After a week of calling one came available and being in another state we were able to secure the unit over the phone. Once we arrived the staff was FRIENDLY and helpful. Sad to say but nowadays it’s unusual to encounter good customer service.Thank you and keep up the good the work.
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August 2023 by Ryan G.
First things first this place is nice and clean and well secured. If you can look past the fact of being evicted on the same day for going in the exit gate a simple mistake that I've never done before. Well anyways the "Big Boss" he said I didn't get a name is a complete POS, no warning at all just decided to be a small man and start cussing in my face and acting unprofessional. Whoever owns this place needs to find a different Big boss because this dude is weak. No return for the rest of our Monthly payment we haven't used nor our deposit which is not in the contract I signed. END OF STORY is if he acted professional and didn't lose his absolute mind I wouldn't be writing one of these. I understand I made a mistake but this guy went way overboard HIGHLY DO NOT RECOMMEND THIS PLACE GO SOMEWHERE WERE YOU CAN SPEND YOUR HARD EARNED MONEY AND BE RESPECTED.
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August 2023 by Geoff Cornish
Called and asked about a storage unit. The guy (Richard), laughed out loud and said a fast no, like I was in the wrong for even asking if any units were available. Heard a few bad things about this place, I’ve been renting a RV spot across the street and lots of people say the guy that works there can be a hot head. Found storage at a nicer spot with friendly staff.
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July 2023 by Jason Shaffer (BellRingerz)
Wow, what an amazing storage unit. Obviously, brand new period they seem like they are the cleanest self-sufficient places around town period I know it's not that expensive because I went there and for Havasu, it's very hard to find a surgeon in place, but when you do, you keep it period This is one of the places you keep basic promotions approved.
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November 2022 by Crystal Salazar
It's getting too expensive and now the hours are more limited than before which is challenging for us coming all the way from Golden Valley Arizona to deal with things in storage. We just had an increase of $15.00 on each of our storages here 2 months ago and now we are getting another $15.00 increase on each unit again. Not happy about that. I understand an increase once a year but twice in a few months is greedy and ridiculous. The indoor storage units are clean and well maintained.
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November 2022 by Mary Madelene Perkins
The guy that worked on 11/05 has been of great help. He’s very accommodating, friendly, patient, resourceful and always there to serve! Customer service is awesome since day 1 or even before I decided to store my RV. I wish all establishment will have a person like him, always ready to serve! I will definitely go back to store my RV when storage is needed!
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October 2022 by Crystal Leffler
It's getting too expensive and now the hours are more limited than before which is challenging for us coming all the way from Golden Valley Arizona to deal with things in storage. We just had an increase of $15.00 on each of our storages here 2 months ago and now we are getting another $15.00 increase on each unit again. Not happy about that. I understand an increase once a year but twice in a few months is greedy and ridiculous. The indoor storage units are clean and well maintained.
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July 2022 by Glinde Jones
Amazing service! Great guys work there and take thier time walking you through the process. The area is clean and gated for safety and piece of mind.
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July 2022 by David Truby
Great service and everything was great.I will be back.
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December 2021 by judson howard
The owner is great, thoughtful and straight to the point! Highly recommend.
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December 2021 by Kelly P.
When it comes to customer service, Gerold is one of the friendliest, helpful and most accommodating!! The facility is super clean...not a spec on the floor. I feel super safe having my storage items here and will be in it for the long haul. You can't beat the 24/7 access!! I highly recommend any storage facility managed by this company!!
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August 2021 by Angela Greystone
Like the facility; however, customer service has declined! Just one contact that is usually not available by phone or at office.
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June 2021 by Chad M.
Needed somewhere to store a few things since my home is smaller. The inside storage area is great and always cool during the summer months. Great place to store your things.
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May 2021 by Rick “Tricky” Briscoe
One of the premier storage facilities in Lake Havasu City, great staff, excellent customer service.
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November 2020 by Kristina Adam
If I could give them 10 stars I would! Life savers, friendly, and calls you back even when you don't leave them a message. A++++!!!
