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“Austin at this location is the man!!!! My bill was very high after we came in for new promotional phones.... he found a way to get it covered, and saved me money!! And.... it was all over the phone, through text, while i was at work!!! Super convenient, and helpful!!!”
“Frankie was extremely helpful was in and out of there in 5 minutes customer service prior to arriving at the in-store location had wiped my SIM card knocking my phone off of the network I was extremely frustrated for about 2 hours until I came into the store and was assisted by Frankie will recommend and definitely will be back thank you so much Frankie at Metro !”
“I brought my home Internet box to the store and they were very friendly and very nice to help me out! They help me to get an upgrade T-Mobile box for my Internet so that I can take it home plug it in and enjoy having Internet service again after my old home Internet box quit working. I love this store! The employees are phenomenal.”
“I had almost one year of problems with my phone & not getting any help! I was directed to Verizon, and Ezra helped me! He was very nice, professional, knew his business, the electronics & helped me solved the problem! I had gotten a lemon phone & could not get it replaced by the original company because I hadn’t had my phone for 1 year so the warranty was zilch… Ezra did all he could to help me, took his time & explain everything & he did a very professional great job! I now have a new phone that works plus a new watch & lots of discounts! I am so thankful for going over to Verizon! Thank you sooo much Ezra (Lake Havasu City, AZ)!”
“Jon was my sales person, Great personality, he knew his stuff, he took his time to get me the right internet package for my needs. While he was at it he hooked me up with a new phone for my wife.
Couldn’t be happier.”
“Griselda is always very friendly. I always have good customer service from her she always help me with a smile. She is always attend me very promptly and efficiently she is very commendable. She deserves a raise in her salary”
“I’m giving a 5 star review for Mycha , I’ve had bad experiences at these phone places in the past. We recently came back to AT&T and Mycha was helpful to her coworkers and had to take over and help with our transfer. She is very friendly, courteous, and knowledgeable. Just an absolute delight and patient with me as I don’t understand all the stuff with my phone. Thank you.”
“Jessica at Boost Mobile is the reason.I have your phone every time I have a problem and come in the habit location.I get incredible service.I want to thank you for your personnel.And like I said , this is why I have your phone , thank you”
“I was at the Havasu city AZ store~ Alek was So wonderful helping me with my phone~. I was Mess!! She was Absolutely amazing helping me! So I felt the need to bring it to your Attention to Say thank you and bless her with 10 stars thank you~kindly for the wonderful service in your Havasu Store great service as always ~ kelly Lawson”
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“Although I had a terrible experience when I first received the equipment and setting it up and then a worse experience while trying to close out my account on the phone with Nick, only one new employee in the entire company stood out. Dawn Bishop, treated me more respectful than anybody else in the entire company. Kudos to you, Dawn.”