PetSmart is a large pet supply retailer offering a wide variety of products for many types of animals, including food and toys. The atmosphere is generally friendly, with helpful employees who take their time to assist customers. Many shoppers report a very positive experience and find that the store always has what they are looking for. The business also facilitates pet adoption. However, some customers note a specific product limitation, wishing the store carried metal water fountains instead of plastic ones, which they find prone to collecting slime and mold, and report difficulty finding specific replacement filters. Select locations offer additional services like grooming and training.
