PetSmart is a large pet supply retailer offering a wide variety of products for many types of animals, including food and toys. The atmosphere is generally friendly, with helpful employees who take their time to assist customers. Many shoppers report a very positive experience and find that the store always has what they are looking for. The business also facilitates pet adoption. However, some customers note a specific product limitation, wishing the store carried metal water fountains instead of plastic ones, which they find prone to collecting slime and mold, and report difficulty finding specific replacement filters. Select locations offer additional services like grooming and training.
Surprised I couldn't find a harness to fit my puppy. The extra small was just a bulky mess of straps. Great supplies otherwise.
May 2026
My husband and I had a great experience in this store! We usually order our pet supplies from Chewy, but after our brief experience with the cashier, Terri, we will be frequenting this store more often. She was such a pleasure!
February 2026
Great store always find more than we need. And everyone is so helpful and professional.
