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November 2023 by Mike Nunnally
Full time south side resident. I have been frequenting this store for 9 years. On Thursday, 10/26/23 at 9:05 am I pulled up in front of the store. There were several stacks of beer delivery in the lot just outside the front door. As I went to enter the store a lady outside said “I will be with you in a few minutes”. So, I entered the store and stood at the counter. 4 minutes later the lady entered the store and said “I am by myself and you were to stay outside”. I replied that I had no problem with that instruction had you told me such, but, you did not. She then said “there was nobody else in the store”. I said how was I to know that … that’s magic? I then handed her my lotto tickets to check and the renewal sheets to play further advanced plays. She slapped the tickets down on the counter and said “you can go somewhere else for your tickets”. In shock I waited while she proceeded to help 3 additional customers (1 in the drive thru and 2 standing behind me. After serving the 3 customers I then asked if she was going to run my lotto tickets? She said “you can go somewhere else I am the manager”. I asked what is the problem here? She said “because I told you and you said it was magic”. I said yes, magic as if how was I supposed to know? I then left the store in shock as to how this entitled manager could treat customers so poorly. Clearly she is not a manager that leads by example unless her sole objective is to drive this business into the ground. Check the cameras – this is unbelievable. The new owner who took over for Randy needs to clean this problem up ASAP!
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October 2023 by Mike N.
Full time south side resident. I have been frequenting this store for 9 years. On Thursday, 10/26/23 at 9:05 am I pulled up in front of the store. There were several stacks of beer delivery in the lot just outside the front door. As I went to enter the store a lady outside said "I will be with you in a few minutes". So, I entered the store and stood at the counter. 4 minutes later the lady entered the store and said "I am by myself and you were to stay outside". I replied that I had no problem with that instruction had you told me such, but, you did not. She then said "there was nobody else in the store". I said how was I to know that ... that's magic? I then handed her my lotto tickets to check and the renewal sheets to play further advanced plays. She slapped the tickets down on the counter and said "you can go somewhere else for your tickets". In shock I waited while she proceeded to help 3 additional customers (1 in the drive thru and 2 standing behind me. After serving the 3 customers I then asked if she was going to run my lotto tickets? She said "you can go somewhere else I am the manager". I asked what is the problem here? She said "because I told you and you said it was magic". I said yes, magic as if how was I supposed to know? I then left the store in shock as to how this entitled manager could treat customers so poorly. Clearly she is not a manager that leads by example unless her sole objective is to drive this business into the ground. Check the cameras - this is unbelievable. The new owner who took over for Randy needs to clean this problem up ASAP!
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March 2022 by Bryan T.
This place is not service animal friendly! I ran out of gas finally made it to this "short stop" gas station and I had to bring my small service animal with me fully trained licensed. I couldn't leave her in the 100+ degree weather, so I was told to leave her at the table with some unknown customer so I could go get a 30.00 1 gallon gas can. no "hello how are you can I help you" just it's my Friday T This place is like the hood ol boy station the guys think there funny working at a corner market not a grocery store. He said "I don't care that she's a service animal it doesn't matter". I will never be back and just like most of the other reviews this place does not represent the place I grew up in! Lake Havasu City. I love llllll
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March 2022 by Amy Bauer
New owners of this market are amazing! They are offering new items for their fresh food like soups and biscuits and gravy. Thank you for being a nice place to fuel up and grab some good eats :)
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November 2021 by Tyler Goff
I was in Lake Havasu just for the day from Montana. I stopped here for fuel, a snack, and a drink. The young guy working the register was nice and respectful. I would stop back in here if I was passing through.
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October 2021 by Chandra Worth
So, Randy sold our Southside store and Retired. Which is well deserved... HOWEVER////! The last most current post was definitely written by the owners or friends. Because obviously they have never been there to shop. This store has gone down hill fast. My name is Chani. I have shopped @ this store for 28 years. Never any problems. Since this store has sold I have been to the drive thru 7 times and each time it gets worse. I have yet to see the new owners?? I'm pretty sure the all of the previous empliyees have quit.(I would) The only 2 emloyees I do see is the young man with the beard and I middle age man that wears a base ball this guy needs to be relieved of his duties, RUDE RUDE RUDE!!!This being said, I will continue to post and keep you all updated. I miss the old store.
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October 2021 by Cheryl G
New owners as of September 1with lots of experience in the business. I think she said they owned five in total,the old Woodys in Parker, Aguia,and several more places. Thru both seem like very nice people,and Darlene,Tim, and talented David are all still there! Love this place,and i didn't even nite how fabulous their breakfast burritos were until I saw it here on the reviews! So stop on by and say hello,and let them know whatcha want to see there that they don't offer! Hard alcohol ,desserts?Also want to wish Randy,and Colleen a happy retirement after what, 35years or so in the mini market business!
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September 2021 by Cheryl Greeny
New owners as of September 1with lots of experience in the business. I think she said they owned five in total,the old Woodys in Parker, Aguia,and several more places. Thru both seem like very nice people,and Darlene,Tim, and talented David are all still there! Love this place,and i didn't even nite how fabulous their breakfast burritos were until I saw it here on the reviews! So stop on by and say hello,and let them know whatcha want to see there that they don't offer! Hard alcohol ,desserts?Also want to wish Randy,and Colleen a happy retirement after what, 35years or so in the mini market business!
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July 2021 by Dandobbs6 D.
The "older" gentleman who appears nto be the owner (or acts like he is) is really rude, the rest of the staff is gr8 but now i shop at dollar general and get fuel somewhere else
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July 2021 by M. B.
Great staff...employee turn around is crazy
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July 2021 by Sergeant G.
Well after growing up the street since 1996 from the stop and rob I didn't mind being charged every time I used my card I didn't mind over paying and I didn't mind the occasional rudeness but for now on I'll be going anywhere else normally I try to support local businesses but I'm not giving them another dollar no matter how convenient it might be. I don't pay people to piss me off. I would rather watch new owners move. to the disgusting woman behind the counter it's people like you that destroy family businesses.
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February 2021 by Sarah Hemp
Rude associates ,terrible customer service. Not covid compliant none of the employees had on masks.
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January 2021 by Mike Schriber
Stopped by for fuel on our way out of town with five total vehicles. Put my trash in the dumpster instead of filling up a can at the island and the owner threatened to call the police. Told me people from California are a problem and didn't care that we'd just spent a couple of hundred dollars on fuel. Apparently he doesn't need customers so avoid this place, especially if you're from California. No one inside wearing masks either.
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November 2020 by Neezy Williams
I went into the store on the front of the door it says masks optional. Being 7 months pregnant I had to wear a mask that protects myself. They refused to sell to me unless I took off my mask first because they sited that they couldn't see my face features. No one in the store was wearing a mask so there is no way to stay safe without my mask.
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November 2020 by Liddy W.
Do Not go here!! Owner is very rude. We tried to use the air to fill up our tire. We put $1.50 in machine and it wouldn't turn on. Owner was not helpful, claimed it wasn't his machine and he has nothing to do with it. Would not give me money back. Wouldn't even put an out of order sign on machine. Said he didn't care if it worked or not.
