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April 2023 by Steve Hawkins
Excellent service. Could not have been better. John was on it 100%. Very happy and would certainly recommend Sound Bank.
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January 2023 by D.A. Martin
Very helpful nice to work with had what I needed for my project.Thanks guys,
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December 2022 by Kim R.
Keith did an amazing job installing an antenna so we can get local channels without paying for cable. Absolutely recommend.
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August 2022 by Carol O'Neill
Finally got living room TV hooked up. Keith also got bedroom one hooked up so picture was clear. But still on converter box. I couldn't afford to get guests room done or TV's put on walls because I had to pay $300. Although receipt is $270.69, I gave three one hundred dollar bills. Parts were $30.83. Im alone, 81 years old. I live on social security of $1,300 monthly. For seniors with little income believe me you can't afford them. Those that CAN afford it, don't go anywhere else! Keith was very professional but Lake Havasu I've found is really high priced to get anything done!
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August 2022 by Carol O.
I'm thankful they hooked up my living room TV. ALSO tried fixing my bedroom TV but still hooked to converter box. At least I can see picture now. What bothers me is $300. I can't afford to have guests tv hook up nor can I get the TV'S put on walls because of the high labor cost. Although $270.69 was receipt I gave three one hundred dollar bills. Because he said, I think, his time. Keith was very nice but I still think the price is outrageous. Materials were only $30.83! I can't afford Lake Havasu prices being alone, 81 years old and living on social security of $1,300 monthly.Honestly thinking it over I couldn't recommend the service to elderly on low income. For those who can afford it, don't go to anyone else!
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July 2022 by Marilyn Dockery
The staff was very helpful and friendly even though we didn't find what we were looking for.
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July 2022 by Alex R.
Excellent sales and service, with no pressure. Honest recommendations that fit our need with no attempt to upsell. Their installer was fast, competent, professional and friendly. You are our new go to!!
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July 2022 by James O'Leary
Love these guys! If you're looking for "cheap", go to Walmart. If you want Hi-Fi and knowledgeable staff (who also do installation) then you want Sound Bank Electronics!
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May 2022 by Neil Norman
DONT WASTE YOUR TIME LIKE THEY DID MINE! Hour late for a simple stereo install, “hide the wires.” After being late and having to borrow my ladder to dig around in the attic (making a fiberglass mess in my hallway) the installer told me the job was impossible to do. Left me and the fiberglass mess. After calling his boss I was told that the installer received instructions from me to leave. After explaining to the “boss” Dennis this was not true, he informed me that they actually can’t do the install without “make my ceiling look like Swiss cheese” I agreed to allow them to go ahead and continue with install as I have a drywall repair guy lined up to come repair in the am. Dennis than told me “it would be better off that we parted way as friends.”If you can’t handle the job please don’t waste days of mine and the dry wall companies. Save yourself the mess!
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April 2022 by Janine E.
Thanks so much to Sound Bank, and especially Keith! They were able to fit me in to their schedule and provide a sturdy, brand new tv antenna for my "vintage & weathered " mobile home! This was not an "easy" fix and required alot of thought and creativity to come up with a workable solution! Keith worked diligently for many hours and continued to maintain a positive, professional attitude. Thank You I highly recommend this company.
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April 2022 by Marla Stephenson
Store had exactly what I wanted and service was immediate.
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October 2021 by Chuck M.
Great people great products. Had a few problems which they took care of. It's nice to have equipment that actually works.
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August 2021 by Joyce E.
We are very disappointed with the customer service of Sound Bank. In May we purchased a very expensive oak tv cabinet with doors from them, as well as a 60" Sony TV, thinking they were a very reputable company. We have no problem with the TV; however, the oak cabinet is not accceptable as is. One of the doors is obviously much darker in color than the rest of the cabinet as well as being slightly warped. We have visited the store twice and talked to Dave. So far no one has called nor offered any help.
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August 2021 by Donald Neumann
Jordan was a pleasure to deal with. He really knows his business.
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August 2021 by Al L.
This review is for their field technician, Jonathan, who was outstanding. He was very courteous and professional. Just a plain genuine guy that knows his trade. He mounted a 75 inch TV using the Sanus product they provided along with an in-wall cable management system. Definitely a clean installation job by him. I highly recommend you ask for him on your installs.
