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November 2023 by JaNell Moody
Heavenly is awesome! Great customer service from her & the store manager!
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October 2023 by Joe McCoy
Austin was very helpful and very informative on what we could do and what we couldn’t do.
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September 2023 by Benjamin Pyle
It’s a nice store the employees take good care of you here.
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August 2023 by Rosie Toscano
There is only 2 Verizon stores in Lake Havasu. One is across the street..I drive to the other one about 5 miles away because the service is so much better thanks to people like Heavenly.
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August 2023 by Doctor BeBop
I switched to Verizon after having been with T Mobile for decades. I liked T Mobile, but their coverage was spotty in areas where I needed coverage. Since Verizon has the best coverage, I switched when making cross country trips and have been pleased with their service. Today, I stopped by the Verizon store on the south side next to Basha's and had a new phone activated by Austin, the store manager. Customer service was good and quick, with no upselling. I've been to all three stores and prefer this one because it's never crowded, I'm always greeted as soon as I walk in the door, I get want I need with no hardsell tactics, and the atmosphere of the store as well as the area is great. There are a number of good places to eat nearby for either a meal or a snack, or do some shopping at Basha's and then head home.
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May 2023 by Dara Legacy
Austin was outstanding. Kind, knowledgeable, and welcoming. I had gone to another store in town where I waited 25 minutes and no one even spoke to me. Here, I was greeted before the door even had a chance to close with a smile and a welcome. I watched this occur with every person who entered. The employees are friendly and knowledgeable This is the store to go to for your Verizon needs.
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April 2023 by Erin Uken
Jesse was fantastic! Not just with my purchase, but also with all the other folks that came in too. Pleasant, knowledge, efficient and happy.
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April 2023 by Lisa Quack
Jesse helped me in choosing the right phone and helped me transfer all my data with a very pleasant attitude. Great customer service!
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January 2023 by Thomas Quinn
Wasn't happy waiting listening to sales rep talking about her kids with another customer while she could have gotten them out ten min earlier.
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January 2023 by Kyle Fort
Heavenly was absolutely amazing! She was so patient and explained everything. Great personality!?
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November 2022 by Believe 3.0
After 10 minutes of playing with my phone the clerk tells me she can't set up my credit card for recurring payments and that she can't replace my cracked screen which I have insurance on thru Verizon. What a complete waste of my time. I told her why I was there when I first approached her.
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October 2022 by June Sandoval
Thanks to Heavenly, very helpful and super customer service, I am confident that I made the right choice switching to Verizon.
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October 2022 by Dana Brandel Branding
Heavenly and the team were great! Thank you for the awsome service and helping us set up our phones and upgrades! This is the only Verizon location I will be using!!!
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October 2022 by Debi Coarasa
Austin was super with helping us make a decision on what was best for us. He was very professional answered all my questions. He cared about the store and customers!!!!
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October 2022 by Linda Schmale
Austin was very personable and able to explain the difference in products with great clearity. I felt comfortable iWith my purchase.
