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December 2023 by Andrew Zarate Rubi
I think her name was Kelly but she did and awesome job helping me change my headlight . She has great customer service and a awesome attitude. Great energy .
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November 2023 by Karen R
I had a great experience at Autozone, in Litchfield, today. Zach was very professional, courteous, and extremely knowledgeable!! I thought i needed a battery, but it was just dirty connectors. Charlene, the assistant manager, was very helpful & friendly. I will definitely be back!!! My new favorite Autozone.
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November 2023 by Shania La Rose
Charlee and Kelley really helped me out with a battery! Quick, friendly and AMAZING customer service! Thank you ladies!
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September 2023 by Rachel K
I was only here for a short time this morning but I just want to say I had very friendly and great service from Derek and Charlee today. Honestly, what I came in for ended up being a non-problem but I still want to thank them for being so kind and willing to help- especially Derek who took parts of my car apart to identify the issue I was having. Thank you both so much!
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September 2023 by Levi Haapala
The young man behind the counter seemed to be annoyed I need stuff for my truck. Quick in and out so he could go back to leaning on the counter.
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September 2023 by Greg Stanley
My battery was dead. It was 110+ degrees out and my battery had corrosion all over the posts and the tie down screws. He went out and fought to replace the battery. The entire time he was chatting and joking even though the battery fought him the entire time. Incredible customer service. He was awesome.
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August 2023 by Mrs R.
So I went to this location, and the lady there was so rude. She was the general manager and her name started with C. Couldn't really get the entire name. I needed a new battery which was under warranty and she was saying that it's only a year old and that it didn't need replacing. She threw the reader machine on my car saying that testing and charging a battery was a free service that she didn't get paid for. I basically told her that she didn't want to do it and she got an attitude for no reason and kept saying "I don't know". Like why work at AutoZone if you clearly don't know what you're doing? She said that there was only two people in the store and that she couldn't leave the other employee alone. The parking lot was EMPTY!! She's just a lazy rude woman who didn't want to do her job and gave the worst customer service I've ever experienced. It's so sad because I came to this location based on the great reviews but this so called manager totally ruined ever returning to this location. Maybe all the other employees are great but this lady was NOT!!
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August 2023 by Paul Getz
My Mother went to this location yesterday. She needed a new battery for her car. Joe was very kind, patient and compassionate in helping my mom. He worked very hard and did a great job installing the new battery in the car. Joe is an excellent employee at Autozone. Also Kelly was very friendly and kind to my mom. She made sure that my mom had a bottle of water and a bag of crackers while the car was being worked on. Kelly is a great employee at Autozone.
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August 2023 by Derek Drummond
Great people and great service. Need a air filter, battery changed out for free (labor), or cabin air filter this is your joint. They always do a good job with the expertise to know the right parts and services..
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July 2023 by Missy Pie Wallets
Customer service is above and beyond! Today I saw some employees under a customers car helping them. Never seen that before and in 108 degree heat wave!
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June 2023 by Valencia Villarreal
This week my boyfriend and I went in with a need for two batteries. Joseph was quick to help diagnose and offer a fix for our issue - and also kind enough to make the install as one of the cars was absolutely dead. He was so pleasant to work with and made the whole process quick and easy. It's employees like him who are a great example of awesome customer service and will keep us returning to Autozone.
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June 2023 by Darrell Webster
Great place to get what you need. They didn't have what I was looking for. Still, it is a very nice store with friendly staff.
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June 2023 by Payton Elliott
one of the worst locations for n the area
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May 2023 by Alan Aguilar
Stopped in for a battery check, Joseph helped me and was absolutely amazing! He was professional and super knowledgeable in assisting me with the best option for my battery. Even assisted in installing! Thank you AutoZone and Joseph....for 5 star Experience and going above and beyond.
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April 2023 by Gail S.
I needed a headlamp for my Toyota RAV4,so I popped into Auto Zone. I asked for some help, Joshua H was very informative. He made a recommendation on the part I needed and he installed it t for free. He was professional and personable. Thank you for your first class approach to customer service!