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November 2023 by Jeff Osburn
The Manager was friendly. And extremely helpful. She was able to get me a bigger unit at a way lower price. Then what I was paying before? Thank you for all your help...
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November 2023 by Cris Zepetus
I'm leaving a negative review because items were stolen out of my unit. Police were called but that doesn't solve anything in regards to missing items, just reports the incident. Lots of time, wasted, and many tools missing that I won't get. Office manager seemed to care upper management didn't. What a shame. Nothing was done to try to make things right on their end. Apparently this was the second staffed in two days so it’s hard for anyone to feel like their stuff is safe here.
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November 2023 by Maria Cadena
I do not recommend CubeSmart for any storing needs. I will never use them again. My account was always paid before my due date since day one and I maintained it in good standing for over 18 months. They do not pro-rate upon your move-out even if you give them a 20-30 day notice. I was required to pay the new increased amount on Sept 20th even after giving a 25 day notice that I would be vacating the unit Sept 29th. Secondly, the indoor aisles are very narrow.
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October 2023 by Cristobal Z.
I'm leaving a negative review because items were stolen out of my unit. Police were called but that doesn't solve anything in regards to missing items, just reports the incident. Lots of time, wasted, and many tools missing that I won't get. Office manager seem to care upper management didn't. What a shame.
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October 2023 by Desiree Castillo
Staff is always so nice here, definitely recommend when needing to storage your belongings!
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August 2023 by TJ C
The unit and facility are spotless but more importantly, the store manager, Marina, is incredible. She has been professional, considerate with an incredible commitment to customer service. Her attitude and way of doing business is why I locked in with that location of CubeSmart storage.
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August 2023 by Marie McNeal
Your office managers have been wonderful to me and the current manager Marinda who was phenomenal. I've worked in customer service for the last 30yrs and never experienced such warmth from another person. Thank you Thank you!
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August 2023 by Garry Jennings
Haley worked with us yesterday to help us downsize from a 10x10 to a 5x10. She was a pleasure to work with and very helpful. It only took a few minutes and she was very professional.
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August 2023 by Sarah Markowski
Helpful staff. Clean facility. Reasonable prices and nice sized units.
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July 2023 by Joyce Gardiner
I had a wonderful experience with Mariana. She is incredibly people friendly and patient. She went into detail for all my concerns. And gave me a walk through that ensured the place was clean and well secured. I saw no bugs and debris throughout the indoor storage facility plus they have up to date camera security. Thank you so much for giving me peace of mind. I look forward to utilizing your services.
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July 2023 by Angelica Vazquez
I sometimes have trouble paying on line and getting unit number and access code. But this has an easy way of paying online. I got my access code and unit number with no trouble. Storage area very clean and neat. I like it. Thank you
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July 2023 by Ezekiel Cortez
Never buy storages again here . General manager doesn’t honor a non profit ein#. Manager on duty was nice. She get a 10 star!
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June 2023 by Anthony Quintero
Very helpful staff , clean units , only thing I don’t like is the rates go up
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May 2023 by Melissa rouse
$100 late fee on day 15 and proceedings to auction your items. Found another place at half the cost with less costly consequences in the event of a missed payment
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April 2023 by W H
Fast, clean, and the money very pro Nice and no deal paying two months for 5x5 comes out to 200 bucks
