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April 2023 by J
My husband and I love this daycare. My children were taken care of by their grandma for the first part of their life so to put them in an actual daycare was so nerve wrecking! We love seeing Ms. Lorin greeting us every morning, as well as Ms Abby, who is not even my children’s teacher. Ms Sierra and Ms Star is something special to my son and I love seeing how excited he gets to look for Ms. Sierra in the morning and saying bye to Ms Star in the afternoon. The patience they have also had with potty trading has been immense!I love that they do rotate teachers so your kids are use to pretty much everyone that works there. I can pass by any room and the teacher will acknowledge my children by name and give them hugs and kisses. They do “spirit days” on Friday, which is so fun and other special things during holidays. I could name each teacher by name and say why they are so great, but then my review would be much longer than it already is! To put it lightly, it’s an all around comfort dropping my kids off for the day at this facility.
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March 2023 by Bee S.
This was a very sad first preschool experience. I don't know about the other classroom's maybe better but all I do know is that the preschool teacher Miss Hannah made the experience here terrible. I gave a 2 star because the Director at least heard me out and took care of some of my concerns at our abrupt departure due to my poor child being traumatized by the preschool teacher. I just don't know why she is working with kids. i witnessed how she treated them and it was with very little patience, nurturing, compassion or empathy. she would rarely smile and was very cold not just to my child but also with the parent encounters . I wonder what was going on with this woman? maybe something personal but why take it out small children? She treats this little ones like they are attending boot camp requiring the children to put their hands on their head for an extended amount of time. forget about her helping your child if they don't yet know how to put there shoes on or have an accident. she will leave them crying and practically butt naked, this was a complete nightmare. They even left the front unattended and all doors unlocked that was a total fail for me. my child was here for less than a month and we ran out of there. the sad part is there probably lots of parents who have no clue what a monster this woman was. Oh and don't count on reaching cooperate I was given the run around and no one ever called me back. There is virtually no way of reaching anyone above the site director. please do your HW parents look for a better preschool as there is one literally down the road from this place that would never treat children this way. like I said the site director was kind and tried to resolve but this women " Hanna " if still there should no be allowed around children. she is a toxic adult and may even cause harm if she is able to continue to work with children in the way she chooses. very sad and stressful experience. period.
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February 2023 by A Smith
They did a great job with my boys.
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November 2021 by Ashley Barrett
We just moved to the area and were so happy to find this place for our 4 year old to start preschool. She loves it there and they are always doing fun activities and learning new things. The staff has been so kind and always are there to answer any questions. We are very happy with Imagination Childcare.
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November 2021 by Alyssa R.
My son has been coming to this daycare for a year now. It's a smaller daycare which I like (no corporate feel). My son gets along great with his teacher and the director is friendly and communicative.The staff turnover seems to be low since we have been there. They are also DES approved- which is helpful to any foster parents.
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June 2021 by Jennifer A.
If I could give this daycare zero stars I would. When I first did a walk through to see if this daycare would be a perfect fit for our child with autism they made it seem like they could handle the behaviors that came with our child. So I felt comfortable putting our trust into them. He was there for a few months and within these few months I noticed a change in him he was excited to get ready to go but when we would drop him off he would pled to go home and would be attached to my wife and my legs. We thought something wasn't right with this. They ended up having a live stream video that parents could watch for a maximum of 30 minutes a day which we felt was kinda off also why only allow parents 30 minutes a day to view their chid. One day my wife was watching in and viewed a teacher by the name of Miss Nina dragging our autistic child by the arms and slamming him down on her lap, not only did this happen to my child but in the process of it Miss Nina picked up a child that is in a small high chair and tossed him to the side. I noticed also that the teachers are very unprofessional and sit there and talk crap about people's children not knowing who is listening, also they raise their voices too much for working with small children. Save your children the pain of being in this daycare as it seems like they really could care less about the children.
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March 2021 by Mike J.
My family has had a great experience with Imagination. We trust them with our little girl and they do a great job every day. I love all the learning activities, and the comfortable environment they provide for our child. The director of the company is Teresa, from the first time we met her, we knew this was the school for us!
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November 2020 by Melina G
We stumbled across Imagination after a bad experience with a previous childcare center. We had toured a few and my son wanted to leave the others but when we walked into Imagination, he loved it. He asked if he was going to get to go to school there. That showed me immediately that he felt most comfortable there. The staff had always been very nice. Most of the teachers have been the same since we started and my child always says how much he loves his school. Very happy that we chose to put him there.
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November 2019 by Natalie Lingenfelter
Amazing place with amazing people, 100% will always recomend
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November 2017 by Sylvia Esparza
My 2 children have been coming here for almost 2 yeArs now. The staff is amazing and seems genuinely interested in the children. They have lesson plans and do frequent activities. The school is clean and doesn't smell, like some others I have checked out. If we miss a day or two my children keep asking when they can go to school. Teresa is the director and always tries to find time to talk th me if there is a concern or to discuss progress and behaviors. Even the owner is there frequently. I went to a lot of places before choosing this one and have never been happier. I have never been concerned about leaving them here. They have learned soon much.
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November 2017 by Selina Araiza
Absolutely love this place! The teachers and staff are amazing. Super clean facility great classroom size. My 1 year old is so comfortable with his teachers and I feel great knowing he is in such good hands.
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November 2017 by Jessica Green
The reason I am writing the review of this establishment is to let everyone know how unprofessionally it is run. The two owners are very stuck up people who think they are better than everyone else. They talk down to people and are easily the most condescending people I have ever met. If they feel for any reason you are beneath them, they will treat you like absolute garbage, whether you be a parent of a child attending the daycare or an employee of theirs. The director has a serious attitude problem and doesn’t care about the sass she throws out to everyone she doesn’t like. The owners, director and most of the employees live for the gossip that circulates around the entire building, and nobody is excluded from the gossip. Other employees, parents, and even the children are talked about negatively. It’s very similar to listening to high schoolers talk. The owners also take “meetings” over to starbucks, and stay there for hours, when they have a perfectly good office on site. So if a parent were to have a concern, question or wanted to talk to the owner/ director for any reason at all, they would have to leave a message or wait. It’s a highly unprofessional company and if you want good customer service, seek business elsewhere.
