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May 2023 by Victoria D.
This is the best branch in the valley! The staff is nice and friendly. I had an issue with my credit card and even though local branches do not support cc's, they were still helpful and corrected my issue.
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August 2021 by Leelee P.
I wanted to give this bank location a zero.. but I had to at least give 1 star to submit it. Bank at Indian school in Goodyear. Employes the rudest ,people. This guy wasted 1hour and 45 minutes of my time, to find out he did not know how to open an IRA ACCOUNT. .I wanted to take out my.money out 0f this my account to start an IRA. He got on the phone acted like he was talking Once in a while he would look at the woman teller and laugh. .finally he got off the phone and admitted he did not know anything about IRA. And told me I needed to the different location and talk to the bank Manger. When I left the bank he was laughing with the teller . Very rude, unprofessional, he acted like he was better than me..
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September 2018 by Levi B.
Do you know what makes US Bank stand out from all other banks? Absolutely nothing! I have had some late credit card payments in the past year due to personal reasons US Bank was quick to help alleviate the problem.My family and I experienced the pipes bursting in our home at the beginning of July 2018 I totally forgot about the credit card payment because my family and I were moved into a motel room with 2 kids and 2 dogs. I find it hard to believe that US Bank can't take away the negative reporting on my credit report. My family and I are trying to buy a new home and they have hurt my credit score more than it ever has been.They sent a letter through the Better Business Bureau stating that they take consumer reporting agency stuff seriously. Do they take their customer seriously I think not. And there is plenty of others who have felt the pain from US Bank. All I want is for this one late payment to be off of my credit but they are refusing to take it off so I am going to post on every single US Bank page a negative review for the whole city of Phoenix. I would never use US Bank ever again if my life depended on it. They now have caused my family so much pain and grief that they still want my money after they have hurt my family I think not no more interest no more payments no more US Bank.
