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February 2024 by Brina S.C.
Night crew is not very friendly or helpful
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January 2024 by April Minghelli
Isaiah at the Tucson, AZ store on Ina went above and beyond to help us find the part we needed.Excellent customer service skills! Professional, kind and caring!Thank you Isaiah.
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December 2023 by M S G
Very Happy with there service,
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December 2023 by Gabe Ceniceros
Super helpful staff every visit.
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November 2023 by Martha Angulo
My brother had a burnt headlight and Austin the assistant manager was an amazing gentleman. he was willing to check and try to help pin point the issue and saved me $80. I always love O'Reilly because even though they technically don't do this inspection they try to help if they know what to look for, all the employees are usually really amazing to donate there time to help people in need. I recommend to take your car here and just ask i don't recommend autozone because typically they are straight to the point, if they don't do the normal inspection they don't try to offer help do to lack of knowledge. But O'Reilly does an amazing job at hiring people with experience and the kindness to try and help if the have the idea of issues and can get you on your way.
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November 2023 by Jon Schumacher
Had the part I needed and took care of my return efficiently.
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September 2023 by Scott Johnson
Always a great staff working this location. They are able to find any part I may be looking for.
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July 2023 by Pam D.
Went in today, for brakes service check. They spent 30 minutes and checked all pads and rotors and found one small mar. They said that the front rotors could be replaced, but that it wasn't necessary. Very friendly and honest team. I will use them in the future.
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July 2023 by Maria Mottl
We had a belt pop off of our alternator and Alan was a huge help with finding the right belt and getting it installed. Definitely would come again!
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July 2023 by Alex B
7/1/23. I’d like to thank Allan for his assistance in helping me with my vehicle and Austin, Chris for great customer service!
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July 2023 by Jesus Nieto
very helpful and knowledgeable, friendly too
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June 2023 by Liana Carpenter
My mom and I had a mission! Our goal was to solve or fix the fuel gauge. We looked on the manual to find the relay or fuse, which may have been a correlation for the fuel gauge not working.Victor quickly explained that if the relay was not working, the electrical function to start up the vehicle would be affected. More than likely, it was the fuel pump. He quickly gave us prices on a return and non-returnable fuel pump.It's about a five dollar difference. He showed us a picture of the part and told us the bed of the truck would need to be lifted. This explanation was sounding more like a job for professionals.Our belts were squeeking, and Victor recommended a belt spray to quell the noise. We sprayed the belts as directed by the instructions, and it worked immediately. It is very dry here in Tucson..I highly recommend visiting O'Reilly Auto Parts! Ask for Victor. No high-pressure sales tactics, and friendly. If you need to gather some info about troubleshooting a car issue, this is the place.
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May 2023 by Elle Sams
My mom and I had a mission! Our goal was to solve or fix the fuel gauge. We looked on the manual to find the relay or fuse, which may have been a correlation for the fuel gauge not working.Victor quickly explained that if the relay was not working, the electrical function to start up the vehicle would be affected. More than likely, it was the fuel pump. He quickly gave us prices on a return and non-returnable fuel pump.It's about a five dollar difference. He showed us a picture of the part and told us the bed of the truck would need to be lifted. This explanation was sounding more like a job for professionals.Our belts were squeeking, and Victor recommended a belt spray to quell the noise. We sprayed the belts as directed by the instructions, and it worked immediately. It is very dry here in Tucson..I highly recommend visiting O'Reilly Auto Parts! Ask for Victor. No high-pressure sales tactics, and friendly. If you need to gather some info about troubleshooting a car issue, this is the place.
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May 2023 by Anita Gagnon
Love this store!Service is always the best!Thanks everyone..
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May 2023 by DB Cooper
I always get great help finding parts at this store. I recently went there to pull a bearing off an electric motor since I knew they loaned tools. Mine was a particular unique case, difficult to find a puller small enough, but Austin, the asst manager pulled it himself.
