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January 2024 by Brian Flahive
We were shopping at the outlet at sketchers. I got a call from the manager that Jasmin had found the shoes and took them to manager you was able to look up records and get a hold of me. This is way beyond call of duty. If you go to sketches ask for Jasmin.
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January 2024 by Lena S
I had my 3 year old great granddaughter to buy shoes and Jasmin was very patient and attentive to my granddaughter and made it so easy! She went above and beyond I highly appreciate her assistance!
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December 2023 by Michele Small
Have been looking for shoes for my husband's enlarged feet, for years. All over $300. Found him his 1st pair of completely enclosed shoes for less than half of the above amount.Very supportive staff!
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December 2023 by Ruben Miranda
Good place to get your shoes, boots, sandals or whatever you need. Comfort can't be measured in price, but you get both here.
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October 2023 by Yamileth Moreno
I will absolutely not go back to this location. I went to buy some shoes yesterday and one of the lady’s the one with purple hair was so unprofessional, rude, and vulgar. I felt very uncomfortable what a shame.
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August 2023 by Juan C
On Sunday July 16, I purchased a pair of shoes at this location. I purchased size 9, since that is what I typically wear. On Thursday, July 20, I wore them for the first time to work, and I noticed that they were a bit big for me, and was causing me blisters. So, on Friday, I went back to the store with the intention of purchasing the same shoes, but with an 8 1/2 size. As I was trying on the new shoes, Joe came to me to ask me if I needed help. I told him that I was fine, and explain why I had to buy a new pair of shoes again. He took the initiative to explain the situation to the store Manager Julia. I didn't have a receipt with me but, between Julia and Sonia, checked the computer records and offered me an exchange without me having to pay any extra money. They didn't have the obligation to do this, since it was clearly my mistake. With their actions, the got my forever loyalty.Juan
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August 2023 by M CP
Finally, arch support in a very comfortable sandal. Thank you.
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June 2023 by Tom Strayer
Only ship to home from now on nothing ready to pick up. Nasty employee
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June 2023 by Henkster Tucson
Nice big Sketchers store! Had many styles to choose from and wide sizes. Unfortunately everything I wanted they didn't have my size. So we went to Kohl's where they did!
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May 2023 by Kevin Bowers
We were able to order a pair for the buy 1 get 1 50% off!! Thanks Sketchers!!
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April 2023 by Anfaney Gladwin
I bought several pairs of comfortable shoes!
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April 2023 by Jay Jackson
Always wonderful how helpful the staff is here. Great selection of shoes for everybody. I also wide isles to get a motorized wheelchair through. ADA will love the store.
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April 2023 by Art Benavidez
Shoes were priced on sale for 59. Sales person rang it up for 95. When i mentioned that the price tag on the shoes were 59. She got upset and went to go check. Came back and changed the price, then i showed her my military card, she was not happy with me. Another 10 % discount. Makes me not shop there. They shouldnt advertise a military discount of they dont want to give us one.
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April 2023 by Ariel L.
Worst Skechers ever. Love the shoes but the customer service is a NO. I walked in yesterday evening around 4-5pm and not one employee says anything even though you can clearly hear when the door opens and someone walks in. After waiting by the register for a couple minutes an employee comes up to us and I tell her what's going on; I bought some shoes 12/23/2021 and the insoles came off and I want to exchange them for a new pair or a refund (which I was eligible to considering I was within the 45 day return policy) I've been to this store lots of times, I've seen them return shoes that's were clearly worn and abused! Not a single hassle with those transactions. She looks at the shoe and is surprised that the insoles came off, she calls another employee, Claudia I think was her name, and shows her the shoes and Claudia says "yes that's fine just return them/exchange them". PERFECT no big deal. But then the first employeee starts questioning me, "Did you buy insoles and put them in here?" "...I don't understand how the insoles came off on BOTH shoes" "Are you sure these are the Insoles that were included?" Am I freaking stupid? I know what you're doing. She KEPT my receipt and said I will not be allowed any exchanges or returns. This happened a year ago and I am STILL so upset that I wasted over $100 on SHOES THAT DIDNT EVEN LAST.
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April 2023 by William Carpenter (Bill)
Didn't have what I was looking for in my size. The staff was courteous to were very helpful in suggesting options.I wear this style because with my high arches this style is very supportive and comfortable. I will just get them through Amazon . They are 25 cheaper than the store. Since I have bought this style for years, there isn't a risk buying on line.
