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February 2024 by Stanley Holiday
Restaurant was great company luncheon was great why" everyone ate all what they ordered.Food & drinks: Great canyon to visit good tourist destinations.
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January 2024 by Cory Hula
I had mixed feelings about booking based on the reviews. My expectations were dialed down. As you approach the lodge, the vermillion cliffs are a stunning backdrop to behold. We arrived near sundown…I’d recommend that time of day for maximum visual effect.The lodge is under some renovation at present. Not sure how many rooms have been renovated and there was no visible activity on the rooms; however, The restaurant at the lodge was closed and under heavy renovation. They recommended another place up the road called cliff dwellers. That place turned out to be kinda awesome in its own right. Our rooms were 308/309 and both were quite nicely redone. Those rooms face towards the Navajo bridge that is nearby, but you can’t see it from the lodge. Still very close by.All in all, we were pleased with the accommodations and limited service we required. The rooms could use a little attention regarding loose screws and such, but nothing broken or concerning. Very cozy and quiet and clean. My expectations were met and surpassed and got great value for my dollars.If you are a needy traveler and require lots of pampering and concierge services, I’m afraid this isn’t for you.If you like quaint, quiet, and nicely updated for a very fair price, I highly recommend this place. It’s very remote and in a beautiful location and the owners seem interested in making it nice.
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December 2023 by Ashpreet Kaur
I cannot give 0 starts so I have to give one. During my two-night stay (22-24 Dec 2023) with my family at this apartment, our experience was highly unsatisfactory. The issues included misleading information regarding WiFi availability, lack of staff support after 8 PM with no emergency contact , communication breakdown during working hours, safety concerns due to improper window security, inadequate response to a restroom flood due to no maintenance person in property for holiday, and poor alternative accommodation provided. The overall experience was marred by these problems, making our stay unpleasant.
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December 2023 by Ravneet Singh Chawla
We recently stayed at this property for two nights ( 22-24 Dec 2023) with my family and unfortunately, my experience was far from satisfactory. Here's a detailed account of the issues encountered for everyone to review before making reservations:1. Misleading InformationThe property advertised WiFi availability during booking on OTA website but we were disappointed to find poor signal zones, and the promised WiFi was not provided.2. Lack of SupportAfter 8 PM, there was no staff support as their office closed, and no emergency contact number was provided, leaving us without assistance in case of any issues.3. Communication BreakdownDuring working hours, attempts to reach the staff failed due to non-functional phone lines, and despite their awareness, the issue persisted throughout our two-night stay.4. Safety Concerns:The property lacks basic safety measures, windows were improperly secured, posing a security risk as anyone could easily enter the apartment.5. Inadequate Response to Issues:Our restroom flooded one night, and the staff's solution was impractical – handing over keys to another apartment at 8 PM, without addressing the root cause.6 Poor Alternative Accommodation:The alternative apartment provided had evident damages, which we documented to avoid being held responsible for pre-existing issues.Overall experience is very bad for us.
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November 2023 by Sean Coleman
FRAUDI’ve stayed at Marble Canyon Lodge over a dozen times. Unfortunately this was my last stay. Extra charges totaling more than $500 were made on my card. While the manager agrees that these charges aren’t correct, she says she can’t locate the charges and is thus unwilling to refund—despite providing abundant evidence.It’s been a month and they still have yet to refund the incorrect charges. They’ve also suddenly ceased communication. I’ve had to dispute these charges with my bank and I hope that they get taken care of.No one should have to fight this hard to get refunded for completely erroneous and fraudulent charges.I’ll be happy to remove this review once Marble Canyon makes this right and refunds me for their mistake.
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October 2023 by Kayla & Andrew Pearce
We were travelling from the Grand Canyon North Rim and needed accommodation. Found Marble Canyon but there was only one place to stay. I was super hesitant thinking it’ll likely be a dive. To my surprise, the Lodge had just finished Reno’s last week. The rooms are fantastic! Barn door on the bathroom, huge shower, sooooo nice! Highly recommend this as a stopping spot as you travel through Arizona.
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October 2023 by Mike & Melissa
Clean, new renovated rooms. Great location for the night before your Grand Canyon river trip!!
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October 2023 by Aden Gustafson
It's about what you would expect for the price. Food is acceptable. 6/10 I've had much
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October 2023 by Lara Exparza
It sounds like some rooms have been renovated. The ones we had were not. We had 2 rooms. We had to change one because sections of the blinds were missing and there were dirty towels in the shower. The rooms were quite small, and kind of junky looking. We're not high maintenance by any means, but we expected more for the money. The people were very nice and the restaurant was fine. The location is great, as we had to drop off a shuttle vehicle at Lees Ferry.
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October 2023 by Eva Voorhees
We came here for our wedding anniversary. I always have wanted to stay here because the area is so remote and beautiful. I knew the lodge would be rustic, but to my surprise it is being redone and we got a new room. It was clean, comfortable and cute. The staff was super friendly and I am so glad we chose this place for our anniversary.
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October 2023 by Elizabeth Roe
We were looking for a place that was an easy drive from Phoenix on a Friday evening and close to Kaibab National Forest and Grand Canyon NP North Rim. This was perfect. We had one of the nicely renovated rooms. Staff was friendly and helpful. And it is so quiet!
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September 2023 by Melissa Shipley
The newly remodeled rooms were just okay. Beds and pillows are stiff. Blankets are itchy. The bathroom mirror had wires showing (popping out from the back). Our shampoo / conditioner bottle in the shower was empty ? ? Toilet paper is rough. Staff wasn't very friendly. We'd say good morning, have a great day, thank you...The pleasantries were not well received. It was awkward, to say the least.There was one table and two chairs outside our room which tended to relocate depending on which room wanted to use it. Personally, the lodge would be better suited to offer every room their own table and chairs to sit outside and enjoy the sights.Will consider going back but, may consider a different spot nearby if things don't improve.Suggest adding a pool and a bar / lounge for patrons.Rooms: No fridge. Bathroom door slides open on its own. No smart tvs to comnect to Netflix or Prime. I love to relax after being on the river all day and watch a movie or go swimming / hot tub and enjoy a cocktail.
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September 2023 by Colin Veitch
DON'T STAY IN THE APARTMENTS! They don't have a/c and the evap coolers don't work. Zero compassion from staff. It was cooler to sleep outside. This place was my worst nightmare. Zero sleep and felt like I was being tortured. Go to CLIFF DWELLERS down the street, much better place to stay.
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August 2023 by KC Lee
It sucks.Room smells, light doesn't work. 1 night 150usd, overpriced.Smell room and carpet.Cockroach in restroom.Room service will knock your door around 8:00am. Even we didn't ask for it.
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August 2023 by Oli Spark
We ended up at this restaurant after the bathrooms at the gas station a couple doors down were closed to the public. So we decided to take our business elsewhere (pun intended). All 8 people in our group ordered goodies from here. And to our amazement and pleasure we discovered the Indian Fried Bread Sundae. WOW! It was giant and tasted amazing. So glad we stopped and enjoyed this treat! This restaurant is a hidden gem in the beautiful Marble Canyon.