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February 2024 by Sandra Boyles
Everyone is so nice i love going here. They really care about you
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November 2023 by Split Blade
Money hungry, goes out of their way to try and charge you extra.Went in for a preventative. Came out with a 100+ bill we can't afford.And we stated we can't several times before hand and they falsely reassured us. they also like to make ghost appointments and don't tell you about them until last second hoping you don't come or notice. Stay clear. At least the lady's at the desk aren't rude or condescending when doing this.(Edit: my dental has a better work ethic than this place and they do teeth extraction)
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August 2023 by Mike Jeczala
Was a half way good office until optum took over.
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May 2023 by Cherie Baumgartner
Have always had excellent experience at Optum Care
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March 2023 by Raza Madrid
I've been going here for years never again never answer your phone so I had to move on find a better doctor
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March 2023 by Scott Y
What you can expect here:I suffer from chronic pain and mobility issues. This practice ignored it for years, now I am virtually unable to even walk. They did nothing but regular blood work, token referrals to pain management were absolutely not worth my time.These are lost years now, I would like them back.If you only need periodic blood work, this practice may be the one for you, but in my experience, they did nothing beyond basic care. I said I need help to get feeling better and exercising again. I was told, "I am a primary care doctor, I don't do that."I do not recommend this practice, my experience here left a great deal to be desired. I was referred by another practice to a better primary care practice.Not angry, but this is a real description of my experience.Updating this review, sadly nothing good to report. I signed a request to transfer my records to a new (and hopefully better) primary care practice on or about June 1st. 2 months later I got a call from them to schedule an appointment because they could not refill my prescription. I don't like leaving bad reviews, but this really has been the worst experience ever. I had to call this practice more than once because they insisted that I had to call the medical records transfer place. That number repeatedly hung up on me, so I had to call this practice AGAIN and insist that they transfer my records and I had to tell them to do it and not to charge me since they dropped the ball and failed me once again.I really don't like leaving bad reviews, but I have to leave one here to let the world know what to expect. I am also lodging a formal complaint with my Health Insurance to make sure this is documented for others in the future.Abandon all hope ye who enter here. They will not help you or give you the treatment you need.
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March 2023 by Rocio Paramo
Was going there for years and the docs, physicians assistants and nurse practitioners have all been great, but ever since they got taken over it’s gotten bad. They changed the online appointment system which has been a huge pain to navigate in my experience to even make an appointment . The phone never gets answered and they raised their price by $40. Not worth it anymore. They used to be great though,it’s too bad. time to find another office.
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March 2023 by bre dixon
This is one of the dr office my family has been to. I would not recommend them. They lie about sending in very important medicines to pharmacies. Then when you call you're on hold for almost an hour. You get the run around for weeks. I'd give it zero stars if it let me.
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March 2022 by Leigh Lujan
Not accepting new patients. Won’t even take your name to put on a waiting list. Still searching for a primary care physician
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March 2022 by Anuja Vyas
Thoughtful and kind! Highly recommend!
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March 2022 by Branson rawr
When you call it automatically hangs up if you hit any of the options
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March 2021 by Darren
Answer the phone. You should be able to afford that. Basic function of any business is to actually pick up the phone.
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October 2020 by victoria d.
Today was supposed to be my second appointment with Dr. Macko. When I met him I really liked him a lot. I received a phone call this morning to say he was out of the office and I needed to reschedule my appointment. When I called the office his next available appointment is November 18. I don't think I should have to wait another month, I believe this is unfair and they should be able to move someone else. Also because I had only met him once before I had a prescription to be filled for a medication I have been on for more than 40 years and the pharmacy would not refill it until it was called in by the doctors office. I put a call in on Monday, October 19 and Walgreens never called me to say it was filled. Today is Friday, October 23 and when I called Today about their message of my change of appointment I asked about my prescription refill and was told that Dr. Macko was out all week and I told them I can no longer go without my thyroid medication and they said there's nothing they can do until Dr. Macko calls it in. I called back several times and they stopped answering my calls. I left several messages for his assistant and asked her to have one of the many many many other doctors and the physician assistance and PAs there to look at my chart and call the medication in. Now will I have to wait till Monday when I will be two weeks without my thyroid medication. Guess I will be looking for a new doctor this is very very sad, do these people not realize you are paying their salaries.
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March 2020 by Andrea Boucher
Told me my sodium level was extremely dangerous to go to nearest ER will I went that same morning an nothing was wrong with any any lab work. Once ur blood is taking it should not be placed in hot box waiting for main lab to pick up.. Now guess who is stuck with ER bill, u can bet I am not happy
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March 2019 by Haze M
Very disappointed, I was referred here by a friend and am really in need of seeing a physician, so I went to Website seen the new patient info and that they take new patients daily, and to call and to print forms. I printed filled out came in as soon as doors opened without calling since I work grave shift and was turned away and told they haven't excepted new patients since January. IT WOULD BE HELPFUL TO OTHERS TO HAVE THIS POSTED ON LINE SO IT'S NOT A WASTE OF TIME. SADLY DISAPPOINTED
