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November 2025 by Robert Hudson
Never have prescription ready when they say they do still have to wait put me on hold don't come back they need more help
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August 2025 by bre dixon
I'd give them no stars if I could. Tell me whyI called in a script to be filled on Saturday, they say it'll be ready that day at 3pm. I go to get it today and it's not ready. When I complain because this is the 4th time they've done this to me that the lady says they're behind. Ummm 2 days behind?
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August 2025 by Karla Yadira PoggioMendéz
There attitude is just unsuitable
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July 2025 by Sharon J
had a lot of trouble with this pharmacy for a while but now they are really doing well
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June 2025 by Jason Bovey
Every time I call it either goes to voicemail or someone picks up and says please hold faster then I've ever heard and puts me on hold
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June 2025 by James Martin
They say that prescription is ready and you still have to wait. Not very friendly, even if you have a discount drug card they try to charge a higher price.
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May 2025 by Cassandra Hartley
Being able to fill my daughter’s prescription formula here is super convenient vs having to drive to the valley.
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September 2024 by Hector Bernal
Their automated system is just as bad as their customer service. Obviously you need to make a drive down to the pharmacy in order to get a half decent result. The drive through is an absolute last resort. This place really needs a review from upper management. This will be last time I ever use Frys Pharmacy.
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August 2024 by Briana Espinoza
Understaffed and they dnt inform patients of medicine updates (auths needed, out of stock, meds ready for pick up)as they should.
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June 2024 by Melissa Kaboos
Pulled my prescriptions from Walgreens after staffing changes and a run in with a very rude evening supervisor and decided to give Fry's a chance.
I really didn't think it could be any worse. I've tried using their texting service which has only worked a couple times. They've blamed me for not calling repeatedly on delayed prescriptions that when I did call, they had them and told me 20 minutes. Then I had a prescription they were trying to charge me over $500 for when it should have been zero. My insurance even called them and the girl refused to get help or admit she was doing anything wrong, but the insurance rep. told me if she was putting it through, he would see it. Miraculously, 15 minutes later, it came through at zero cost.
After 5 months. I give up! I don't need this stress in my life. I can't even trust them to fill tge prescriptions they get and have unless I call or cone in, wait in line and then wait while they fill it. Not a good business model!
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March 2024 by Mario Carrillo
Great customer service.
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March 2024 by Sophie Ontiveros
Customer service was horrible and unacceptable. Was completely talked to like I was stupid after inquiring about something I needed transferred, and was so rude about it. Only frys pharmacy available here but still don’t recommend!
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March 2024 by Mz Milla
They have medicine and whatever. They get it done
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January 2024 by Frohike
Insanely slow! Some employees are also not helpful. They will leave your prescription "in progress" for days until you go in or call.
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January 2024 by Killer_ Penny93
This is the only pharmacy in town that I feel like takes care of my needs. Though I generally only ever ask one question when I really have an issue with a med, it gets answered.The staff is lovely and try their hardest to cater to the needs of the patients that flow through the pharmacy with as much care as possible.Sometimes volume gets full while waiting in line, or they are training some of the staff on some new protocols, but that’s to be expected with an ever growing city like Maricopa.Keep up the fabulous work!
