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January 2024 by Donna S.
My brother had a stroke and is now living in a nursing home. His social security is direct deposit into his account monthly. My sister and I have been calling trying to get someone at this bank to help us find out why is account is negative 4.00 when he had over 3k in his account. Being put on hold or in a calling wait list for over an hour is absolutely crazy. There customer service sucks and should be reported. This is going on 2 months we can't get any answers. Shameful and poor business habits. As soon as we can get his money wired to another bank it happening.
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September 2023 by Brian Johnson
Linda and I moved to Maricopa, AZ in September 2023. Finding Pinal County Federal Credit Union has been a really great experience for us. Christina Diaz greeted us as we entered with a warm smile and helped us immensely with some difficult and unexpected situations. We knew after our first visit, Pinal County Federal Credit Union will be our financial institution here in Maricopa!
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September 2023 by Christine McHone
Kounddeh was FABULOUS!! She took her time researching and making sure we had an answer to all our questions. We will be back tomorrow with our paperwork to open an account and start the loan process.
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September 2023 by Aundre Bell
PCFCU has excellent staff! Everyone is helpful and courteous at all times.
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August 2023 by Maria M.
Being new to Maricopa we came here because they were the only ones who does Share Branching because our credit union is in San Diego. All the tellers greet you with smiles and helps you out. Keep up the good work!
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August 2023 by JENNEH MAGONA
I always get a friendly and respectful service from Maria and all the other ladies each time I come to this bank. I love their customer service. Excellent.
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August 2023 by Patricia Davis
Did several transactions with Sam which went extremely smoothly and very informative.
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August 2023 by Ashley & Rickie Tolle
Sam, Maria, and Christina, as well as the rest of the staff are very cordial and knowledgeable. Highly recommend!
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August 2023 by Jenn Feickert
Samantha was fabulous assisting me with setting up a new account. She explained everything thoroughly and made sure I understood everything about my new account.The extra benefits that are provided with premium checking are amazing and will save me a lot of money. (Phone insurance/credit & identity monitoring/AD&D insurance, etc)Wonderful experience!
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August 2023 by Kevin McCrary
Kounddeh Williams did a wonderful job for us. Very professional!!
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July 2023 by cam cendejas
After the headache I experienced at other banks, Pinal County took the hassle out of banking thanks to Kounddeh Williams I am now a member and I can rest assured that I am banking with confidence and the small town feeling of not being a number 10/10 recommend ?
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May 2023 by Casey Riske
Kounddeh @Maricopa Branch did a very quick turn on our service request. Something that took another company 1 week she did in 2 days. Thanks
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May 2023 by Carmen Mora
Very good customer service and Kounddeh Williams was very helpful great customer service.
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May 2023 by zach jones
Always quick service and excellent staff there! Christina always very helpful and goes out of her way sure everything I need is taken care of. She makes my day, with 20+ years of experience; she knows what she's doing.
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May 2023 by Suzy Gam
I HIGHLY recommend using Pinal County FCU. They’ve always shown me kindness, respect, and a friendly smile. I can’t recommend them enough for all your banking needs – you won’t be disappointed!
