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April 2024 by Ben Barley
Welcome to planet fitness. Here is their gym in a nutshell. Just people sitting on their phones on machines the entire time. No, the staff does nothing when it’s brought to their attention.
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March 2024 by Tzuying Chen
HydroMassage is great!
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March 2024 by Jeanette Bailey
I have a disability, I have been in and out of the hospital since September. I was not aware that my account had fell behind because the card on file my husband took over while I have been ill. I called February 23rd 2024 to my Maricopa office and spoke with a female agent who told me my balance was $111.00. On February 25th I came to the location and was greeted by a very lovely young man named Jonathan R. He assisted with removing some of the fees and gave me a receipt to pay the club account balance now of $51. However I could not use the same card from previous so I had to run home and get another credit card instead which I had no problem doing.A few days later on 2/29/24 I stopped by the Maricopa office with card in hand to pay the $51 however I was discriminated against by a different representative Miss Scotland. She overcharged me, she balled up the receipt that I showed her for the $51 in front of me, and printed out her receipt that was higher at $70.60. she continued to reach around me checking in other guests despite having two co-workers beside her that could have checked those other guests in. She even started talking to another person that came in with a billing issue. Like I was not standing there holding the conversation with her. When I told her politely I have my receipt from Jonathan R that shows $51.00 was due she said in a nasty tone 'I don't know what to tell you if you don't pay this amount you can't come to this club.'When I asked for my receipt from Jonathan R back to prove it was $51 due she said 'no you have the receipt that shows 70.60' and I said again I need the receipt that I gave you originally. So she rolled her eyes and unbold the receipt and laid it on the counter. In a matter of a few days my account somehow went up $20.60. this was not even including Marches monthly withdrawal. Then last night also on 2/29 in the evening I checked my checking account and $49.98 was being withdrawn from my checking. So I have no idea what she did on my account but she took $70.60 from my credit card and 4998 from my checking. I'm quite dissatisfied with her behavior and dismissive passive aggression. I simply want to work on my rehabilitation and come to the club.Update: I had the above issue with my local office and within an hour of my review I received a call from Jonathan R and his manager. They really took my concerns seriously and helped me out! Fast, friendly, and helpful. Many businesses haven't been treating clients like humans lately but glad to say this company is not in that category and they treat clients well! One bad apple doesn't spoil the batch.
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March 2024 by Steffany White
Equipment is always broke down and front desk giving false information! If there was another affordable gym here, I would cancel my membership asap!
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March 2024 by Kathleen Brown
Clean, friendly staff, and not a bunch of equipment sitters. Thank goodness.
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March 2024 by Darrick Mallett
My one and only place to go to. There's no good competition to compare with.
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March 2024 by Jeremiah Ridgeway
I love working out here
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March 2024 by Olaf Meier
Nice and clean gym. Give it a try
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March 2024 by Stephen Mejia (KINGBunso)
I go to this place all the time super packed but when it’s not, it’s perfect. I’d like to see them expand more especially here in Maricopa. Staff is awesome. Got to give it to my boy. Mike really cool guy. Give this man a raise and give their employees a raise.
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March 2024 by Brandie Neal
Place is great!! Just needs one more leg press machine!
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March 2024 by SiR Duke of Nativ3 Guardians
Attentive right on
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February 2024 by J Curtis
The Staff is Super friendly! The weekend hours are open later now which is nice. 24 hours again soon I hope ?
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February 2024 by Jett Tanner
I liked the atmosphere, it was very pleasant and the staff are great. Very clean and the equipment is great
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February 2024 by Maria Hawk
My favorite location. Staff is friendly and helpful. Lots of machines and clean locker rooms and bathrooms. They offer the infa-red machine that gives the 12-minute workout with tons of other benefits. They have water and drinks available for purchase. Great location. Great monthly price.
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February 2024 by tyler Ryle
Amazing staff! They really make you gym experience better! Whether your in there at 4am or 6pm they are always awesome!
